Technical Business Analyst

Key Responsibilities:

•Integrate platforms and systems within a Fashion Retail & eCommerce environment, including MuleSoft.

•Translate business problems and user needs into detailed, best practice-aligned requirements.

•Model processes to identify potential improvements, considering risks, issues, and benefits.

•Conduct client workshops, project meetings, and working groups.

•Perform field mapping exercises for target to source systems.

•Support multiple applications/projects, focusing on technology-related initiatives.

•Participate in the analysis and design of business processes, training development, and deployment planning.

•Present and evaluate end-user capabilities and conduct competitive analysis.

•Interact with end-user team members to complete project activities and deliverables.

•Conduct complex studies on automation techniques across functional areas.

Experience:

•Solid experience with POS systems is a must.

•Experience in Agile methodologies for software projects.

•Proven experience in implementing technological solutions to support business objectives.

•Excellent verbal and written communication skills.

•Strong project management experience.

•Understanding of standard IT practices.

•Ability to manage high-volume workloads with tight deadlines effectively.