At a Glance
- Tasks: Lead exciting retail tech projects and drive digital transformation.
- Company: Dynamic company at the forefront of retail technology.
- Benefits: Competitive salary, flexible working, and opportunities for professional growth.
- Other info: Join a collaborative team and enhance your career in a fast-paced environment.
- Why this job: Make a real impact in the retail industry with innovative technology solutions.
- Qualifications: 7+ years in project management with retail tech experience.
The predicted salary is between 70000 - 85000 £ per year.
We are seeking an experienced Project Manager with a strong background in retail technology to lead complex digital transformation and systems integration programmes. This role is highly client-facing and requires someone who can own delivery end-to-end, establish strong governance, and drive structured execution across multiple stakeholders, vendors, and workstreams.
You will be responsible for planning, execution, and delivery of retail technology initiatives spanning areas such as POS, OMS, eCommerce, CRM, data platforms, and integrations.
Key Responsibilities- Own end-to-end delivery of retail technology programmes (discovery → rollout → hypercare)
- Develop and manage detailed project plans, timelines, RAID logs, and dependencies
- Ensure delivery against scope, timeline, budget, and quality benchmarks
- Drive structured governance and reporting across stakeholders
- Establish and run weekly/fortnightly client cadence (steering committees, sprint reviews, status updates)
- Act as the primary point of contact for client stakeholders
- Provide clear, executive-level reporting on progress, risks, and outcomes
- Manage expectations and proactively resolve delivery issues
- Lead implementations across retail systems such as POS (e.g., NewStore, Oracle, Shopify POS), OMS, eCommerce platforms (Shopify, commercetools, etc.), CRM/CDP (Salesforce ecosystem preferred), Integration platforms (e.g., MuleSoft)
- Coordinate cross-functional teams including engineering, integration, QA, and business teams
- Identify risks early and implement mitigation strategies
- Maintain RAID logs and ensure accountability across owners
- Escalate effectively when required
- 7+ years of Project Management experience
- Proven track record delivering retail or omnichannel transformation programmes
- Experience working in a consulting or system integrator environment
- Strong understanding of retail architecture and systems landscape
- Hands-on experience managing multi-vendor, multi-workstream programmes
- Demonstrated ability to run structured client cadences and governance forums
- Experience with platforms such as Salesforce (Commerce, OMS, Marketing, Data Cloud), MuleSoft or other integration platforms, Modern POS / Unified Commerce solutions, Exposure to MACH / composable architecture, Agile / Scrum delivery experience
- Strong programme planning and execution discipline
- Excellent stakeholder management and communication skills
- Ability to operate at both executive and delivery team levels
- Commercial awareness and understanding of SI delivery models
- Structured thinker with strong problem-solving ability
- Bachelor’s degree in Business, Technology, or related field
- PMP / PRINCE2 / Agile certifications preferred
Project Manager employer: AbsoluteLabs
As a leading player in the retail technology sector, we pride ourselves on fostering a dynamic and inclusive work environment that encourages innovation and collaboration. Our Project Managers benefit from comprehensive professional development opportunities, competitive remuneration, and a culture that values work-life balance, all while being at the forefront of transformative projects in a vibrant location. Join us to make a meaningful impact in the retail landscape and grow your career alongside industry experts.
StudySmarter Expert Advice🤫
We think this is how you could land Project Manager
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like AbsoluteLabs, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like AbsoluteLabs!
We think you need these skills to ace Project Manager
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at AbsoluteLabs, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at AbsoluteLabs and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show AbsoluteLabs that you’re ready to jump in and contribute right away!
How to prepare for a job interview at AbsoluteLabs
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
