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- Tasks: Lead digital transformation projects in retail technology and manage end-to-end delivery.
- Company: Join a fast-growing consulting firm with expertise in retail.
- Benefits: Competitive salary, professional development, and the chance to work with global brands.
- Other info: Opportunity to shape delivery standards and engage with top-tier clients.
- Why this job: Make a real impact on high-stakes retail transformation initiatives.
- Qualifications: 7-12 years of project management experience in retail technology.
The predicted salary is between 60000 - 80000 ÂŁ per year.
We are seeking an experienced Project Manager with a strong background in retail and retail technology to lead complex digital transformation and systems integration programmes. This role is highly client-facing and requires someone who can own delivery end-to-end, establish strong governance, and drive structured execution across multiple stakeholders, vendors, and workstreams. You will be responsible for planning, execution, and delivery of retail technology initiatives spanning areas such as POS, OMS, eCommerce, CRM, data platforms, and integrations.
Key Responsibilities
- Programme & Delivery Management
- Own end-to-end delivery of retail technology programmes (discovery → rollout → hypercare)
- Develop and manage detailed project plans, timelines, RAID logs, and dependencies
- Ensure delivery against scope, timeline, budget, and quality benchmarks
- Drive structured governance and reporting across stakeholders
- Client Engagement & Cadence Management
- Establish and run weekly/fortnightly client cadence (steering committees, sprint reviews, status updates)
- Act as the primary point of contact for client stakeholders
- Provide clear, executive-level reporting on progress, risks, and outcomes
- Manage expectations and proactively resolve delivery issues
- Retail Technology Delivery
- Lead implementations across retail systems such as POS (e.g., NewStore, Oracle, Shopify POS), OMS, eCommerce platforms (Shopify, commercetools, etc.), CRM/CDP (Salesforce ecosystem preferred), Integration platforms (e.g., MuleSoft)
- Coordinate cross-functional teams including engineering, integration, QA, and business teams
- Stakeholder & Vendor Management
- Manage internal and external stakeholders including system integrators and SaaS vendors
- Align business and technical teams on priorities and delivery approach
- Facilitate decision-making across complex environments
- Risk & Issue Management
- Identify risks early and implement mitigation strategies
- Maintain RAID logs and ensure accountability across owners
- Escalate effectively when required
Required Experience
- ~7–12 years of Project Management experience
- ~Proven track record delivering retail or omnichannel transformation programmes
- ~Experience working in a consulting or system integrator environment
- ~Strong understanding of retail architecture and systems landscape
- ~Hands-on experience managing multi-vendor, multi-workstream programmes
- ~Demonstrated ability to run structured client cadences and governance forums
Preferred Experience
- Experience with platforms such as Salesforce (Commerce, OMS, Marketing, Data Cloud), MuleSoft or other integration platforms, Modern POS / Unified Commerce solutions, Exposure to MACH / composable architecture, Agile / Scrum delivery experience
Key Skills & Competencies
- Strong programme planning and execution discipline
- Excellent stakeholder management and communication skills
- Ability to operate at both executive and delivery team levels
- Commercial awareness and understanding of SI delivery models
- Structured thinker with strong problem-solving ability
- High ownership mindset with attention to detail
Qualifications
- Bachelor’s degree in Business, Technology, or related field
- PMP / PRINCE2 / Agile certifications preferred
What Good Looks Like in This Role
- Runs tight, predictable delivery cadence with no surprises
- Maintains strong client confidence and trust
- Drives clarity in complex, ambiguous environments
- Keeps programmes on track despite cross-system dependencies
- Acts as the “control tower” across all delivery streams
Why Join Us
- Work on high-impact retail transformation programmes
- Collaborate with leading global retail brands
- Be part of a fast-growing, specialist consulting firm with deep domain expertise
- Opportunity to shape delivery standards and client engagement model in the region
Travel Retail - Project Manager in London employer: AbsoluteLabs
Contact Detail:
AbsoluteLabs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Travel Retail - Project Manager in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the retail tech space. Attend industry events, join relevant online forums, and don’t be shy about reaching out on LinkedIn. You never know who might have the inside scoop on your dream job!
✨Tip Number 2
Showcase your expertise! Create a portfolio that highlights your past projects and successes in retail technology. This can be a game-changer during interviews, as it gives potential employers a tangible sense of what you can bring to the table.
✨Tip Number 3
Prepare for those interviews! Research the company and its recent projects, especially in retail transformation. Be ready to discuss how your experience aligns with their needs and how you can help drive their initiatives forward.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got some fantastic opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it shows you’re genuinely interested in being part of our team!
We think you need these skills to ace Travel Retail - Project Manager in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Project Manager role in retail technology. Highlight your experience with digital transformation and systems integration, as well as any relevant projects you've led. We want to see how your background aligns with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about retail technology and how your skills can help us drive successful projects. Be sure to mention specific experiences that demonstrate your ability to manage complex programmes.
Showcase Your Stakeholder Management Skills: Since this role involves a lot of client engagement, make sure to highlight your stakeholder management experience. Share examples of how you've successfully navigated complex environments and maintained strong relationships with clients and vendors.
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It helps us keep track of applications and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at AbsoluteLabs
✨Know Your Retail Tech Inside Out
Make sure you brush up on the latest retail technology trends and systems like POS, OMS, and eCommerce platforms. Being able to discuss specific tools and their impact on digital transformation will show that you're not just familiar with the industry but are genuinely passionate about it.
✨Master the Art of Stakeholder Management
Prepare examples of how you've successfully managed stakeholders in previous projects. Think about times when you had to align different teams or resolve conflicts. This will demonstrate your ability to navigate complex environments and keep everyone on the same page.
✨Showcase Your Project Management Skills
Be ready to discuss your experience with project planning and execution. Bring along a detailed project plan you've created in the past, and be prepared to explain how you managed timelines, budgets, and quality benchmarks. This will highlight your structured approach to delivery.
✨Engage with Confidence
Since this role is highly client-facing, practice your communication skills. Be clear and concise when discussing your experiences, and don’t shy away from asking insightful questions about the company’s current projects. This shows your interest and helps establish rapport with the interviewers.