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For Companies At a Glance
- Tasks: Lead discovery activities and manage business requirements for Salesforce projects.
- Company: Join AbsoluteLabs, a leader in digital transformation consulting.
- Benefits: Enjoy a hybrid work model, competitive salary, and opportunities for professional growth.
- Why this job: Make a real impact by enhancing customer experiences through innovative Salesforce solutions.
- Qualifications: 10+ years as a Business Analyst/Product Owner with strong Salesforce Core experience.
- Other info: Collaborative environment with a focus on knowledge sharing and best practices.
The predicted salary is between 48000 - 72000 £ per year.
Location: London (Hybrid)
Experience: 10+ years
Type: Permanent
About AbsoluteLabs
AbsoluteLabs is a business and technology consulting organisation delivering digital transformation services across customer-centric platforms. We work closely with clients to help them modernise processes, improve customer experiences, and deliver value through scalable technology solutions.
Role Summary
We are looking for a Senior Business Analyst / Product Owner with deep, hands-on Salesforce Core experience to work closely with clients and internal teams on complex Salesforce programmes. This is a pure Business Analyst / Product Owner role, focused on discovery, requirements, backlog ownership, and solution definition. It is not a delivery leadership, people management, or project management role. Salesforce Core (Sales Cloud, Service Cloud, core platform capabilities) is a mandatory requirement and must be a central part of your recent experience.
Key Responsibilities
- Lead hands-on discovery activities, including workshops, interviews, and stakeholder sessions
- Capture, document, and manage business requirements, user stories, and acceptance criteria
- Analyse AS-IS processes and define TO-BE Salesforce-driven solutions
- Own and maintain the product backlog, working closely with architects and delivery teams
- Act as the primary functional owner for Salesforce Core requirements
- Support sprint planning, backlog refinement, and UAT from a BA / PO perspective
- Collaborate closely with technical teams to ensure solutions meet business intent
- Validate solutions against requirements throughout the delivery lifecycle
Required Experience & Skills
- 10+ years’ experience as a Business Analyst or Product Owner
- Strong, hands-on Salesforce Core experience (mandatory)
- Proven background in Salesforce implementations and enhancements
- Deep experience with requirements gathering, user stories, backlog management, AS-IS / TO-BE
- Experience in customer-centric domains (e.g. retail, consumer, hospitality, services)
- Experience working in Agile or hybrid delivery environments
- Excellent documentation, communication, and analytical skills
Nice to Have
- Exposure to integrations, data, or CRM-adjacent platforms
- Experience supporting UAT and change adoption
- Business Solution Consultancy (Secondary)
- Occasional involvement in advisory discussions or early-stage solution shaping
- Support for internal knowledge sharing and best practices
Senior BA / Consultant in London employer: AbsoluteLabs
Contact Detail:
AbsoluteLabs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior BA / Consultant in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant meetups, and engage on platforms like LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can help you land that Senior BA role.
✨Tip Number 2
Prepare for those interviews by practising common questions and scenarios related to Salesforce Core. We recommend doing mock interviews with friends or using online resources to get comfortable discussing your experience and how it aligns with the job description.
✨Tip Number 3
Showcase your hands-on experience! When you get the chance to chat with potential employers, highlight specific projects where you’ve led discovery activities or managed backlogs. We want to see how you’ve made an impact in previous roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Senior BA / Consultant in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your 10+ years of experience as a Business Analyst or Product Owner, especially your hands-on Salesforce Core expertise. We want to see how your background aligns with the role, so don’t be shy about showcasing relevant projects!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role at AbsoluteLabs. Share specific examples of your experience with Salesforce implementations and how you've driven value in customer-centric domains.
Showcase Your Analytical Skills: Since this role involves a lot of requirements gathering and analysis, make sure to highlight your analytical skills in your application. We love seeing how you’ve tackled complex problems and defined solutions in past roles.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at AbsoluteLabs!
How to prepare for a job interview at AbsoluteLabs
✨Know Your Salesforce Inside Out
Make sure you brush up on your Salesforce Core knowledge. Be ready to discuss specific features and functionalities you've worked with, especially in Sales Cloud and Service Cloud. Prepare examples of how you've used these tools to drive business value.
✨Master the Art of Requirements Gathering
Since this role focuses heavily on requirements gathering, practice articulating your approach to capturing business needs. Think about how you've led discovery activities in the past and be prepared to share your methods for documenting user stories and acceptance criteria.
✨Showcase Your Agile Experience
Familiarise yourself with Agile methodologies if you haven't already. Be ready to discuss your experience in sprint planning and backlog management. Highlight any specific instances where you collaborated with technical teams to ensure solutions aligned with business objectives.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills. Think of complex situations you've faced in previous roles and how you navigated them. This will demonstrate your analytical skills and ability to deliver effective solutions.
