At a Glance
- Tasks: Lead projects in retail consulting, bridging business and tech teams for innovative solutions.
- Company: Boutique consulting firm specialising in digital transformation and innovation.
- Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
- Other info: Dynamic environment with exposure to cutting-edge technologies and career advancement opportunities.
- Why this job: Make a real impact in retail by optimising processes and driving innovation.
- Qualifications: 5+ years in retail/hospitality consulting with strong communication and stakeholder management skills.
The predicted salary is between 60000 - 75000 € per year.
Location: London (Hybrid)
About AbsoluteLabs:
We are a boutique consulting organization with specialization in business and technology consulting, offering comprehensive digital transformation services. Our mission is to empower clients to maintain their competitive edge and foster innovation by staying ahead of evolving customer behaviours. With our tailored approach, we bring unparalleled expertise in specific industry verticals, enabling our clients to remain agile, adaptable, and innovative in today's digital landscape.
Role Summary:
We are looking for a dynamic and detail-oriented Senior Consultant / Business Analyst with 5+ years experience of working in Retail or Hospitality sectors. The ideal candidate will play a key role in end-to-end project execution—from discovery and process design to delivery—while bridging the gap between business and technical teams. This role requires a mix of domain knowledge, functional expertise, technical understanding, stakeholder management, and platform configuration skills.
Key Responsibilities:
- Lead project discovery phases by organizing & facilitating workshops, capturing key outcomes, and maintaining discovery logs, while proactively learning relevant functional and technical concepts prior to kick-off.
- Analyse clients’ current (“AS-IS”) landscape and design optimised future-state (“TO-BE”) processes that improve efficiency and user experience.
- Translate business needs into actionable functional and technical requirements, ensuring alignment between client stakeholders, solution architects, and development teams.
- Ability to quickly learn new platforms / technologies to fulfil project needs.
- Conduct in-depth technical and functional analysis to identify optimal solutions, resolve issues, and drive innovation opportunities.
- Deliver high-quality project outputs on schedule, ensuring all deliverables are peer-reviewed and client-ready.
- Maintain clear, regular communication with internal and client stakeholders on project progress, risks, and overall health, while escalating challenges when necessary.
- Build and maintain trusted relationships with senior client stakeholders, acting as a strategic advisor and adapting communication to different audiences.
- Configure and manage applications based on project requirements, including system setup, workflow configuration, and integration support.
- Analyse data to support requirements gathering, validate designs, aid testing efforts, and monitor production performance.
- Support pre-sales activities including organisational impact assessments, and solutioning discussions, drawing on experience to help influence decisions.
- Provide advisory consulting services to Clients, using Business Domain & Platform knowledge to guide on strategic direction and operational cross-functional design.
Requirements:
- Minimum of 5+ years’ experience as a Senior Consultant / Business Analyst working with Retail or Hospitality clients.
- Familiarity with industry standard cross-functional business processes.
- Proven experience in process mapping, requirements engineering, solution design, and stakeholder management.
- Strong written and verbal communication skills, with experience of managing senior client stakeholders.
- Experience working in agile or hybrid project delivery environments.
- Familiarity with typical types of applications used in Retail or Hospitality sectors such as CRM, ERP, POS, OMS, eCommerce, Client Eling, Loyalty, PIM/PLM, Booking/Reservation, Data/Analytics & Integration etc.
- Experience of leading or managing a team.
Nice to Have:
- Experience working on Salesforce Projects ideally with knowledge of Loyalty Cloud.
- Exposure to AI or automation tools and their practical application in business process improvement.
- Experience in pre-sales support (e.g., RFIs/RFPs, solutioning, cost benefit analysis) and advisory consulting.
Retail Business Analyst or BA in London employer: AbsoluteLabs
AbsoluteLabs is an exceptional employer that fosters a collaborative and innovative work culture, particularly for those in the Retail and Hospitality sectors. With a focus on employee growth, we offer tailored training and development opportunities, ensuring our team members are equipped to thrive in a dynamic digital landscape. Our hybrid working model in London promotes work-life balance while allowing you to engage with diverse projects that make a meaningful impact on our clients' success.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Business Analyst or BA in London
✨Network Like a Pro
Get out there and connect with people in the retail and hospitality sectors. Attend industry events, join relevant online forums, and don’t be shy about reaching out on LinkedIn. We all know that sometimes it’s not just what you know, but who you know!
✨Show Off Your Skills
When you get the chance to chat with potential employers, make sure to highlight your experience in process mapping and stakeholder management. We want to see how you can bridge the gap between business and tech teams, so share specific examples of your past successes!
✨Be Ready for the Tech Talk
Brush up on your knowledge of CRM, ERP, and other applications used in retail. We know that being tech-savvy is key, so be prepared to discuss how you’ve used these tools to drive innovation and improve processes in your previous roles.
✨Apply Through Our Website
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to engage directly with us!
We think you need these skills to ace Retail Business Analyst or BA in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Senior Business Solution Consultant. Highlight your experience in Retail or Hospitality, and don’t forget to showcase your skills in process mapping and stakeholder management. We want to see how you can bridge the gap between business and tech!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're the perfect fit for this role. Share specific examples of your past projects and how they relate to the responsibilities listed in the job description. We love a good story that shows your passion and expertise!
Showcase Your Communication Skills:Since this role involves managing senior client stakeholders, make sure your written application reflects your strong communication skills. Keep it clear, concise, and professional. We want to see that you can convey complex ideas simply and effectively!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you’re considered for the role. Plus, it’s super easy—just follow the prompts and submit your materials!
How to prepare for a job interview at AbsoluteLabs
✨Know Your Stuff
Make sure you brush up on your knowledge of retail and hospitality sectors. Understand the key trends, challenges, and technologies that are shaping these industries. This will not only help you answer questions confidently but also show that you're genuinely interested in the role.
✨Showcase Your Experience
Prepare specific examples from your past work that demonstrate your skills in process mapping, stakeholder management, and solution design. Use the STAR method (Situation, Task, Action, Result) to structure your responses, making it easier for interviewers to see how you've successfully tackled similar challenges.
✨Ask Insightful Questions
Interviews are a two-way street! Prepare thoughtful questions about the company's approach to digital transformation and how they handle client relationships. This shows that you're not just looking for any job, but that you're keen on understanding how you can contribute to their success.
✨Communicate Clearly
Since this role involves liaising between technical and non-technical teams, practice articulating complex ideas in simple terms. During the interview, focus on clear and concise communication, ensuring that you can adapt your language based on your audience, whether they're tech-savvy or not.
