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- Tasks: Lead exciting retail tech projects and drive digital transformation.
- Company: Join a fast-growing consulting firm with top retail brands.
- Benefits: Competitive pay, flexible work options, and professional growth opportunities.
- Other info: Dynamic role with strong client engagement and career advancement.
- Why this job: Make a real impact in the retail industry and shape future standards.
- Qualifications: 7-12 years in project management with retail tech experience.
The predicted salary is between 60000 - 80000 ÂŁ per year.
We are seeking an experienced Project Manager with a strong background in retail and retail technology to lead complex digital transformation and systems integration programmes.
This role is highly client-facing and requires someone who can own delivery end-to-end, establish strong governance, and drive structured execution across multiple stakeholders, vendors, and workstreams. You will be responsible for planning, execution, and delivery of retail technology initiatives spanning areas such as POS, OMS, eCommerce, CRM, data platforms, and integrations.
Key Responsibilities- Programme & Delivery Management
- Own end-to-end delivery of retail technology programmes (discovery → rollout → hypercare)
- Develop and manage detailed project plans, timelines, RAID logs, and dependencies
- Ensure delivery against scope, timeline, budget, and quality benchmarks
- Drive structured governance and reporting across stakeholders
- Client Engagement & Cadence Management
- Establish and run weekly/fortnightly client cadence (steering committees, sprint reviews, status updates)
- Act as the primary point of contact for client stakeholders
- Provide clear, executive-level reporting on progress, risks, and outcomes
- Manage expectations and proactively resolve delivery issues
- Retail Technology Delivery
- Lead implementations across retail systems such as POS (e.g., NewStore, Oracle, Shopify POS), OMS, eCommerce platforms (Shopify, commercetools, etc.), CRM/CDP (Salesforce ecosystem preferred), Integration platforms (e.g., MuleSoft)
- Coordinate cross-functional teams including engineering, integration, QA, and business teams
- Stakeholder & Vendor Management
- Manage internal and external stakeholders including system integrators and SaaS vendors
- Align business and technical teams on priorities and delivery approach
- Facilitate decision-making across complex environments
- Risk & Issue Management
- Identify risks early and implement mitigation strategies
- Maintain RAID logs and ensure accountability across owners
- Escalate effectively when required
- ~7–12 years of Project Management experience
- ~Proven track record delivering retail or omnichannel transformation programmes
- ~Experience working in a consulting or system integrator environment
- ~Strong understanding of retail architecture and systems landscape
- ~Hands-on experience managing multi-vendor, multi-workstream programmes
- ~Demonstrated ability to run structured client cadences and governance forums
- Experience with platforms such as Salesforce (Commerce, OMS, Marketing, Data Cloud), MuleSoft or other integration platforms, Modern POS / Unified Commerce solutions, Exposure to MACH / composable architecture, Agile / Scrum delivery experience
- Strong programme planning and execution discipline
- Excellent stakeholder management and communication skills
- Ability to operate at both executive and delivery team levels
- Commercial awareness and understanding of SI delivery models
- Structured thinker with strong problem-solving ability
- High ownership mindset with attention to detail
- Bachelor’s degree in Business, Technology, or related field
- PMP / PRINCE2 / Agile certifications preferred
- Runs tight, predictable delivery cadence with no surprises
- Maintains strong client confidence and trust
- Drives clarity in complex, ambiguous environments
- Keeps programmes on track despite cross-system dependencies
- Acts as the “control tower” across all delivery streams
- Work on high-impact retail transformation programmes
- Collaborate with leading global retail brands
- Be part of a fast-growing, specialist consulting firm with deep domain expertise
- Opportunity to shape delivery standards and client engagement model in the region
Project Manager-Retail (Contract) in London employer: AbsoluteLabs
Contact Detail:
AbsoluteLabs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Project Manager-Retail (Contract) in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the retail tech space. Attend industry events, join relevant online forums, and don’t be shy about reaching out on LinkedIn. You never know who might have the inside scoop on your dream job!
✨Tip Number 2
Showcase your expertise! Create a portfolio that highlights your past projects and successes in retail technology. Use case studies to demonstrate how you’ve led complex programmes and delivered results. This will make you stand out when you apply through our website.
✨Tip Number 3
Prepare for interviews by practising common project management scenarios. Think about how you’d handle client engagement, risk management, and stakeholder communication. Being ready to discuss these topics will show you’re the right fit for the role.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. Mention something specific from your conversation to remind them why you’re the perfect candidate for their retail technology projects.
We think you need these skills to ace Project Manager-Retail (Contract) in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Project Manager role in retail technology. Highlight your experience with digital transformation and systems integration, as well as any relevant retail projects you've managed.
Craft a Compelling Cover Letter: Your cover letter should tell us why you're the perfect fit for this role. Share specific examples of how you've successfully led complex projects and engaged with clients, showcasing your communication skills and stakeholder management.
Showcase Relevant Experience: In your application, emphasise your experience with retail systems like POS, OMS, and eCommerce platforms. We want to see how your background aligns with our needs, so don’t hold back on those details!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity in our team!
How to prepare for a job interview at AbsoluteLabs
✨Know Your Retail Tech Inside Out
Make sure you brush up on the latest retail technologies and systems mentioned in the job description, like POS, OMS, and eCommerce platforms. Being able to discuss these confidently will show that you're not just familiar with the terms but can also apply them in real-world scenarios.
✨Prepare for Client Engagement Scenarios
Since this role is highly client-facing, think of examples from your past experiences where you've successfully managed client relationships. Be ready to discuss how you’ve handled steering committees or status updates, as well as how you’ve resolved delivery issues proactively.
✨Demonstrate Structured Thinking
The interviewers will be looking for your ability to think critically and structure your responses. Practice explaining complex ideas clearly and concisely, perhaps by using the STAR method (Situation, Task, Action, Result) to frame your answers.
✨Showcase Your Risk Management Skills
Be prepared to talk about how you've identified and mitigated risks in previous projects. Discuss specific examples where you maintained RAID logs and ensured accountability, as this will highlight your proactive approach to project management.