At a Glance
- Tasks: Lead projects in retail consulting, bridging business and tech teams for innovative solutions.
- Company: Boutique consulting firm specialising in digital transformation and innovation.
- Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
- Other info: Dynamic environment with exposure to cutting-edge technologies and career advancement opportunities.
- Why this job: Make a real impact in the retail sector while developing your consulting skills.
- Qualifications: 5+ years in retail/hospitality consulting with strong communication and stakeholder management skills.
The predicted salary is between 70000 - 90000 £ per year.
Location: London (Hybrid)
About AbsoluteLabs: We are a boutique consulting organization with specialization in business and technology consulting, offering comprehensive digital transformation services. Our mission is to empower clients to maintain their competitive edge and foster innovation by staying ahead of evolving customer behaviours.
Role Summary: We are looking for a dynamic and detail-oriented Senior Consultant / Business Analyst with 5+ years experience of working in Retail or Hospitality sectors. The ideal candidate will play a key role in end-to-end project execution—from discovery and process design to delivery—while bridging the gap between business and technical teams. This role requires a mix of domain knowledge, functional expertise, technical understanding, stakeholder management, and platform configuration skills.
Key Responsibilities
- Lead project discovery phases by organizing & facilitating workshops, capturing key outcomes, and maintaining discovery logs, while proactively learning relevant functional and technical concepts prior to kick-off.
- Analyse clients’ current (“AS-IS”) landscape and design optimised future-state (“TO-BE”) processes that improve efficiency and user experience.
- Translate business needs into actionable functional and technical requirements, ensuring alignment between client stakeholders, solution architects, and development teams.
- Ability to quickly learn new platforms / technologies to fulfil project needs.
- Conduct in-depth technical and functional analysis to identify optimal solutions, resolve issues, and drive innovation opportunities.
- Deliver high-quality project outputs on schedule, ensuring all deliverables are peer-reviewed and client-ready.
- Maintain clear, regular communication with internal and client stakeholders on project progress, risks, and overall health, while escalating challenges when necessary.
- Build and maintain trusted relationships with senior client stakeholders, acting as a strategic advisor and adapting communication to different audiences.
- Configure and manage applications based on project requirements, including system setup, workflow configuration, and integration support.
- Analyse data to support requirements gathering, validate designs, aid testing efforts, and monitor production performance.
- Support pre-sales activities including organisational impact assessments, and solutioning discussions, drawing on experience to help influence decisions.
- Provide advisory consulting services to Clients, using Business Domain & Platform knowledge to guide on strategic direction and operational cross-functional design.
Requirements
- Minimum of 5+ years’ experience as a Senior Consultant / Business Analyst working with Retail or Hospitality clients.
- Familiarity with industry standard cross-functional business processes.
- Proven experience in process mapping, requirements engineering, solution design, and stakeholder management.
- Strong written and verbal communication skills, with experience of managing senior client stakeholders.
- Experience working in agile or hybrid project delivery environments.
- Familiarity with typical types of applications used in Retail or Hospitality sectors such as CRM, ERP, POS, OMS, eCommerce, Client Eling, Loyalty, PIM/PLM, Booking/Reservation, Data/Analytics & Integration etc.
- Experience of leading or managing a team.
Nice to Have
- Experience working on Salesforce Projects ideally with knowledge of Loyalty Cloud.
- Exposure to AI or automation tools and their practical application in business process improvement.
- Experience in pre-sales support (e.g., RFIs/RFPs, solutioning, cost benefit analysis) and advisory consulting.
Lead Business Analyst employer: AbsoluteLabs
At AbsoluteLabs, we pride ourselves on being a boutique consulting firm that fosters a collaborative and innovative work culture. Our London-based team enjoys a hybrid working model, allowing for flexibility while engaging in meaningful projects that drive digital transformation in the Retail and Hospitality sectors. We are committed to employee growth, offering tailored development opportunities and a supportive environment where your expertise can shine and make a real impact.
StudySmarter Expert Advice🤫
We think this is how you could land Lead Business Analyst
✨Tip Number 1: Get Involved in Consulting Case Competitions
Look for case competitions hosted by universities and consulting firms. They’re a fab way to showcase your problem-solving skills and meet industry players. Plus, winning one can seriously boost your CV, which we know is key when applying for roles like Lead Business Analyst at AbsoluteLabs!
✨Tip Number 2: Leverage Alumni Networks
Tap into your university’s alumni network; many consultants love to help out new talent. Reach out to alumni who are working in management consulting, they might have insider knowledge about openings at firms like AbsoluteLabs or be willing to refer you for that Lead Business Analyst position!
✨Tip Number 3: Attend Industry Events and Conferences
Keep an eye on management consulting events, workshops, or panels. These are prime opportunities to network with top professionals and get your name out there. You might even bump into someone from AbsoluteLabs who’s on the lookout for their next Lead Business Analyst star!
✨Tip Number 4: Polish Your Consulting Skills Online
Engage with online platforms that offer consulting simulations or courses. Prove your chops by completing relevant projects — this not only beefs up your experience but also gives you concrete examples to chat about during interviews for that full-time Lead Business Analyst role at AbsoluteLabs!
We think you need these skills to ace Lead Business Analyst
Some tips for your application 🫡
Show Your Problem-Solving Skills:In management consulting, it's all about problem-solving—so make sure your CV highlights your analytical and critical thinking skills. Include examples from your studies or previous roles where you tackled complex issues or came up with innovative solutions. Quantify your achievements whenever possible to demonstrate your impact!
Tailor Your Cover Letter:Your cover letter is your chance to explain why you're a perfect fit for the consulting world. Focus on your motivation for joining the industry and how your skills align with the requirements of the role at AbsoluteLabs. Remember to mention any relevant coursework or projects that showcase your understanding of strategic frameworks or business models!
Highlight Team Experience:Consultants often work in teams, so it's vital to showcase your collaborative skills. Include experiences where you've worked effectively with others, whether in academic group projects or internships. Discuss your role in the team and how you helped achieve common goals, demonstrating you can thrive in a consultancy environment.
Professionalise Your Online Presence:Make sure your LinkedIn and any other professional profiles are up to date, reflecting your career aspirations in management consulting. Connect with industry professionals and follow relevant groups—show you’re serious about entering this field. Applying through our website is a great way to get noticed, so showcase your personality and enthusiasm there!
How to prepare for a job interview at AbsoluteLabs
✨Master the Case Study Game
In management consulting, case study interviews are all the rage. Make sure to practice structuring your thoughts and analysing data on the fly. Use resources like example case studies to get comfortable with frameworks and solutions. Remember, it’s not just about getting the right answer but showcasing your thought process, so talk us through your reasoning!
✨Know Your Numbers
Be prepared for some numerical and analytical questions. Brush up on your mental math and be ready to interpret data from charts or graphs. We might throw some business scenarios at you that require a quick turnaround on numerical analysis, so practice these skills to feel confident and swift!
✨Show Your Leadership Flair
As this is a full-time role, we want to see your potential as a seasoned consultant. Be ready to discuss experiences where you've led a project or a team. Think about times you've influenced decisions or navigated challenges—this is your chance to show how you can thrive in a fast-paced, collaborative environment.
✨Be a Cultural Fit
We’re not just looking for brains; we want to see if you vibe with our company culture at AbsoluteLabs. Prepare to share how your values align with ours. Have a think about what makes a great team environment for you and how you can contribute to that. A good cultural fit goes a long way in management consulting!
