At a Glance
- Tasks: Lead the design of innovative Salesforce solutions for top retail brands.
- Company: Join AbsoluteLabs, a leader in digital transformation and consulting.
- Benefits: Remote work options, competitive salary, and opportunities for professional growth.
- Other info: Dynamic role with excellent career advancement in a collaborative environment.
- Why this job: Shape the future of retail with cutting-edge technology and impactful solutions.
- Qualifications: 10+ years in CRM and Salesforce experience required.
The predicted salary is between 48000 - 72000 £ per year.
Location: UK (Remote/ Hybrid)
About AbsoluteLabs
AbsoluteLabs is a business and technology consulting and digital transformation services company. We help organisations stay competitive and innovative by anticipating rapidly changing customer behaviours. Our strength lies in delivering tailored, outcome-driven solutions across cloud, data, platforms, and enterprise systems—helping clients adapt, scale, and innovate in an increasingly digital world.
Role Overview
We are seeking an experienced Salesforce Solution Architect with deep retail domain expertise to lead the design and delivery of enterprise-scale customer, loyalty, and marketing platforms for leading retail and consumer brands. The role is responsible for defining end-to-end solution architecture across Salesforce clouds and MuleSoft, ensuring scalable, secure, and business-aligned omnichannel solutions. The successful candidate will act as the technical authority and trusted advisor to CIOs, Digital Directors, CRM and Loyalty leaders, shaping customer, data, and integration architectures across stores, ecommerce, marketing, and service operations.
Key Responsibilities:
- Lead the architecture and design of multi-cloud Salesforce solutions across Loyalty Cloud, Marketing Cloud, Data Cloud, Experience Cloud, Service Cloud, and MuleSoft.
- Define end-to-end omnichannel architectures spanning POS, ecommerce, mobile, contact centres, loyalty platforms, and marketing automation.
- Produce high-quality architecture artefacts including solution blueprints, integration designs, data models, identity resolution flows, and environment strategies.
- Own enterprise integration architecture using MuleSoft, defining API-led connectivity patterns and real-time data flows across retail systems such as POS, OMS, ERP, ecommerce, payments, and identity platforms.
- Lead Data Cloud ingestion, harmonisation, and activation design to enable Customer 360, personalisation, loyalty, and analytics use cases.
- Translate complex retail business processes into scalable platform solutions covering loyalty accrual and redemption, promotions, customer identity, consent, service, and personalisation.
- Define security, identity, consent, and data privacy architecture in line with GDPR and retail compliance standards.
- Act as the primary technical advisor to senior client stakeholders, leading architecture workshops, discovery sessions, roadmap definition, and executive design reviews.
- Support pre-sales, RFP responses, solution shaping, estimates, and thought leadership across retail transformation initiatives.
- Provide delivery leadership across discovery, design, build, testing, go-live, and hypercare, ensuring architectural quality and platform stability.
Required Experience
- 10+ years' experience in enterprise CRM, customer platforms, or digital architecture, with at least 6 years on Salesforce.
- Proven delivery experience with large retail or consumer brands on loyalty, marketing, customer data, and omnichannel service programmes.
- Strong hands-on expertise across Salesforce Loyalty Cloud, Marketing Cloud, Data Cloud, Experience Cloud, and Service Cloud.
- Deep experience designing enterprise integrations using MuleSoft and API-led architectures.
- Strong understanding of retail operating models, omnichannel journeys, loyalty economics, promotions, customer identity, and service operations.
- Experience working in system integrators or consulting environments delivering complex multi-platform programmes.
Skills & Attributes
- Excellent architectural design, documentation, and governance discipline.
- Strong stakeholder management and executive communication skills.
- Commercially aware and outcome-driven, with a focus on adoption and business value.
- Pragmatic, delivery-oriented, and comfortable operating in complex transformation environments.
- Salesforce and MuleSoft certifications strongly preferred.
Salesforce Architect in Hull employer: AbsoluteLabs
AbsoluteLabs is an exceptional employer that fosters a dynamic and innovative work culture, offering remote and hybrid flexibility to accommodate diverse lifestyles. Employees benefit from continuous professional development opportunities, working alongside industry leaders on transformative projects for top retail brands, while enjoying a collaborative environment that values creativity and strategic thinking.
StudySmarter Expert Advice🤫
We think this is how you could land Salesforce Architect in Hull
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what AbsoluteLabs values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges AbsoluteLabs might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at AbsoluteLabs!
✨Direct Apply to AbsoluteLabs
Let's not forget to apply directly through the AbsoluteLabs website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Salesforce Architect in Hull
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at AbsoluteLabs.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at AbsoluteLabs. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at AbsoluteLabs
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
