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For Companies At a Glance
- Tasks: Lead discovery activities and manage business requirements for Salesforce projects.
- Company: Join AbsoluteLabs, a leader in digital transformation consulting.
- Benefits: Enjoy a hybrid work model, competitive salary, and opportunities for professional growth.
- Why this job: Make a real impact by shaping customer experiences with innovative Salesforce solutions.
- Qualifications: 10+ years as a Business Analyst or Product Owner with strong Salesforce Core experience.
- Other info: Collaborative environment with a focus on continuous learning and knowledge sharing.
The predicted salary is between 48000 - 72000 £ per year.
Location: London (Hybrid)
Experience: 10+ years
Type: Permanent
About AbsoluteLabs
AbsoluteLabs is a business and technology consulting organisation delivering digital transformation services across customer-centric platforms. We work closely with clients to help them modernise processes, improve customer experiences, and deliver value through scalable technology solutions.
Role Summary
We are looking for a Senior Business Analyst / Product Owner with deep, hands-on Salesforce Core experience to work closely with clients and internal teams on complex Salesforce programmes. This is a pure Business Analyst / Product Owner role, focused on discovery, requirements, backlog ownership, and solution definition. It is not a delivery leadership, people management, or project management role. Salesforce Core (Sales Cloud, Service Cloud, core platform capabilities) is a mandatory requirement and must be a central part of your recent experience.
Key Responsibilities
- Lead hands-on discovery activities, including workshops, interviews, and stakeholder sessions
- Capture, document, and manage business requirements, user stories, and acceptance criteria
- Analyse AS-IS processes and define TO-BE Salesforce-driven solutions
- Own and maintain the product backlog, working closely with architects and delivery teams
- Act as the primary functional owner for Salesforce Core requirements
- Support sprint planning, backlog refinement, and UAT from a BA / PO perspective
- Collaborate closely with technical teams to ensure solutions meet business intent
- Validate solutions against requirements throughout the delivery lifecycle
Required Experience & Skills
- 10+ years’ experience as a Business Analyst or Product Owner
- Strong, hands-on Salesforce Core experience (mandatory)
- Proven background in Salesforce implementations and enhancements
- Deep experience with requirements gathering, user stories, backlog management, AS-IS / TO-BE
- Experience in customer-centric domains (e.g. retail, consumer, hospitality, services)
- Experience working in Agile or hybrid delivery environments
- Excellent documentation, communication, and analytical skills
Nice to Have
- Exposure to integrations, data, or CRM-adjacent platforms
- Experience supporting UAT and change adoption
- Business Solution Consultancy (Secondary)
- Occasional involvement in advisory discussions or early-stage solution shaping
- Support for internal knowledge sharing and best practices
Business Analyst employer: AbsoluteLabs
Contact Detail:
AbsoluteLabs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Analyst
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or attend industry events. We all know that sometimes it’s not just what you know, but who you know that can help you land that Business Analyst role.
✨Tip Number 2
Prepare for those interviews by practising common questions related to Salesforce Core and business analysis. We recommend doing mock interviews with friends or using online platforms to get comfortable with articulating your experience.
✨Tip Number 3
Showcase your hands-on experience! When discussing your past roles, focus on specific projects where you led discovery activities or managed backlogs. We want to see how you’ve made an impact in previous positions.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Business Analyst
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to highlight your Salesforce Core experience and relevant skills. We want to see how your background aligns with the role, so don’t be shy about showcasing your achievements in business analysis and product ownership.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Senior Business Analyst / Product Owner role. Share specific examples of your hands-on experience with Salesforce and how you've successfully led discovery activities.
Showcase Your Analytical Skills: In your application, make sure to highlight your analytical skills and experience with requirements gathering. We’re looking for someone who can effectively analyse AS-IS processes and define TO-BE solutions, so give us the details on how you’ve done this in the past.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get all the updates directly from us. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at AbsoluteLabs
✨Know Your Salesforce Inside Out
Make sure you brush up on your Salesforce Core knowledge. Be ready to discuss specific features and functionalities you've worked with, especially in Sales Cloud and Service Cloud. Prepare examples of how you've used these tools to drive business outcomes.
✨Master the Art of Requirements Gathering
Since this role focuses heavily on requirements gathering, practice articulating your approach to capturing business needs. Think about how you've led workshops or stakeholder sessions in the past and be prepared to share those experiences during the interview.
✨Showcase Your Agile Experience
This position requires experience in Agile environments, so be ready to discuss your familiarity with Agile methodologies. Share specific instances where you've contributed to sprint planning or backlog refinement, highlighting your role as a Business Analyst or Product Owner.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills. Think through potential challenges you might face in this role, such as managing conflicting stakeholder requirements, and prepare structured responses that demonstrate your analytical thinking and solution-oriented mindset.
