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For Companies At a Glance
- Tasks: Lead a team to manage and grow client relationships while driving commercial success.
- Company: Join The Menu Partners, a dynamic company focused on service excellence.
- Benefits: Enjoy company events, pension plans, discounted food, and health programmes.
- Why this job: Make a real impact by enhancing customer performance and leading a talented team.
- Qualifications: Experience in account management and strong leadership skills required.
- Other info: Opportunity for professional growth in a fast-paced environment.
The predicted salary is between 43200 - 72000 £ per year.
Overview of the Role
Our Senior Account Manager Lead at The Menu Partners is responsible for the management, growth, and commercial success of a portfolio of designated customers. You will take full accountability for client relationships, contract negotiations, and overall performance metrics, ensuring delivery of service excellence and profitable outcomes.
You will also lead a team, typically comprising a Senior Account Manager, Account Manager, and National Account Coordinator, providing mentorship and direction to support both customer and team development.
Cross-functional collaboration with procurement, operations, and inventory teams is essential to ensure service levels, cost efficiencies, and availability targets are consistently met.
Key Responsibilities
- Lead and manage the Account Management team to ensure effective performance
- Oversee strategic customer relationships within the Consolidation sector
- Negotiate and manage customer contracts, renewals, and terms
- Drive commercial performance for individual customers and the broader sector
- Expand customer ranges by leveraging internal TMP businesses and partners
- Identify and implement cost-saving and service improvement initiatives
- Conduct regular client reviews and provide strategic feedback to senior leadership
- Collaborate with internal teams to align service delivery with customer expectations
- Stay informed of industry trends and provide relevant insights to clients
- Support the professional development of Account Managers within your team
Key Objectives
- Enhance the commercial performance of assigned customers and the Consolidation sector
- Secure new or extended customer contracts that align with strategic goals
- Increase product range penetration within each customer\’s basket
- Transition nominated lines to wholesale alternatives in partnership with Procurement
Key Measurements
- Customer and sector-level financial performance
- Product range penetration relative to total customer basket
- Contract status, term length, and risk exposure
- Implementation and progress of strategic customer development plans
Non-Exhaustive Duties
This role may be required to undertake additional responsibilities as needed to meet the evolving needs of the business and department.
Job Types: Full-time, Permanent
Benefits:
- Company events
- Company pension
- Discounted or free food
- Health & wellbeing programme
- Life insurance
- Referral programme
INDMANAGE
Senior Account Manager Lead employer: Absolute Taste
Contact Detail:
Absolute Taste Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Account Manager Lead
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Senior Account Manager Lead role. Personal referrals can give you a leg up, so don’t be shy about asking for introductions.
✨Tip Number 2
Prepare for those interviews by researching the company inside out. Understand their values, recent projects, and challenges they face in the Consolidation sector. This will help you tailor your responses and show that you’re genuinely interested in contributing to their success.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or mentors to refine your answers and boost your confidence. Focus on showcasing your leadership skills and how you've driven commercial performance in past roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Senior Account Manager Lead
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Senior Account Manager Lead. Highlight your experience in managing client relationships and driving commercial success, as these are key aspects of the job.
Showcase Leadership Skills: Since you'll be leading a team, it's important to demonstrate your leadership abilities. Include examples of how you've mentored or guided teams in the past, and how that has contributed to their success.
Highlight Collaboration Experience: This role requires cross-functional collaboration, so be sure to mention any experience you have working with different teams. Show us how you've successfully aligned service delivery with customer expectations.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any updates!
How to prepare for a job interview at Absolute Taste
✨Know Your Numbers
As a Senior Account Manager Lead, you'll need to demonstrate your understanding of financial performance metrics. Brush up on key figures related to customer contracts and sector performance. Be ready to discuss how you've driven commercial success in previous roles.
✨Showcase Leadership Skills
This role involves leading a team, so be prepared to share examples of how you've mentored and developed others. Think about specific instances where your leadership made a difference in team performance or client satisfaction.
✨Understand the Industry Landscape
Stay informed about current trends in the consolidation sector. Bring insights to the interview that show you understand the challenges and opportunities within the industry. This will demonstrate your proactive approach and strategic thinking.
✨Prepare for Negotiation Scenarios
Since contract negotiations are a key part of the role, practice discussing your negotiation strategies. Prepare to role-play scenarios where you successfully navigated tough discussions, ensuring both client satisfaction and profitability.
