At a Glance
- Tasks: Provide hands-on IT support across multiple sites and ensure smooth tech operations.
- Company: Join Absolute Taste, a dynamic culinary and customer service innovator.
- Benefits: Enjoy 25 days holiday, pension, life assurance, and ongoing training.
- Other info: Empowering culture focused on creativity and personal development.
- Why this job: Be part of a supportive team redefining event experiences while growing your skills.
- Qualifications: 6 months IT support experience and a valid UK driving licence required.
The predicted salary is between 30000 - 40000 £ per year.
Who Are Absolute Taste and What Do We Do? We are an innovative culinary and customer service provider, dedicated to delivering inspirational food and experiences that redefine customer satisfaction. With a commitment to excellence and a passion for pushing boundaries, we continue to grow from strength to strength. As a small, dynamic team of event professionals, we specialize in creating exciting, well-managed, and sustainable events, while fostering strong working relationships. We're looking for individuals who share our fun, resilient, and hardworking values to join our supportive, high‑performing team. This is an exciting opportunity to be part of a highly regarded organisation dedicated to success and a positive, empowering culture.
About the Role: The purpose of this role is to keep the organisation’s technology running smoothly, securely, and without interruption. As the primary point of contact for all IT support, you’ll ensure systems remain reliable, resolve day‑to‑day technical issues, and maintain the infrastructure that enables every team to work at their best. You’ll play a crucial role in supporting a fast‑growing, multi‑site business, providing hands‑on expertise across locations in Bicester, London, and Brighton. This position suits someone proactive, adaptable, and confident in troubleshooting, someone who thrives on being the go‑to technical specialist on the ground.
Your key responsibilities as an IT Support will be:
- Multi‑Site IT Support & Logistics
- Site Visits: Travel regularly between offices in Bicester, London, and Brighton to provide hands‑on support, audit equipment, and maintain physical infrastructure.
- Workstation & Office Setup: Physically set up desks, monitors, docking stations, and cable management for new hires or office reshuffles.
- Meeting Room Management: Ensure all audio‑visual (AV) equipment, TVs, and conferencing tools (Zoom/Teams) in meeting rooms are fully functional at all locations.
- User Support & Helpdesk
- Daily Tech Support: Coordinate as the first point of contact for IT queries, resolving issues with Windows/Mac laptops, mobile phones, printers, and software.
- Onboarding/Offboarding: Manage the entire IT lifecycle for employees: creating accounts, assigning licenses, configuring laptops, and securely wiping data when staff leave.
- Training & Guidance: Provide basic training to staff on new software, cybersecurity best practices (like spotting phishing emails), and how to use office hardware.
- Network Maintenance: Troubleshoot local Wi‑Fi, routers, and switches. Work with ISPs to resolve internet outages quickly to minimize business downtime.
- Security & Data Management
- Access Control: Manage user permissions and passwords, ensuring staff only have access to the data they need.
- Endpoint Security: Ensure all company devices have active antivirus software, are encrypted, and run the latest OS updates.
- Data Backups: Monitor daily backups of critical company data and occasionally test data recovery processes.
What We’re Looking For:
- At least 6 months of experience in an IT support, helpdesk, or IT administration role.
- Driving License: Must hold a valid UK driving license and be comfortable driving/traveling regularly between Bicester, London, and Brighton.
- Operating Systems: Comfortable navigating and troubleshooting both Windows and macOS.
- Cloud/Admin Basics: Familiarity with admin portals for Microsoft 365, Meraki.
- Ability to manage own time and prioritize tickets effectively while working remotely or across different sites without constant supervision.
- Excellent people skills. Must be able to explain technical fixes to non‑technical colleagues patiently and clearly.
- Experience setting up small office networks or Wi‑Fi access points.
- Familiarity with Mobile Device Management (MDM) tools.
- A basic understanding of data protection guidelines (GDPR).
Why Join Absolute Taste? Working with us means joining a fast‑growing, innovative company that is redefining culinary and event experiences. You’ll be part of a supportive, resilient team that values creativity, development, and having fun at work. We offer:
- 25 days holiday + Bank Holidays
- 3% pension
- Life assurance
- Thorough training and ongoing development
- A positive, empowering culture where your growth matters
We are proud to be an equal opportunities employer.
IT Support in Brighton employer: Absolute Taste Ltd
Absolute Taste is an exceptional employer that champions innovation and creativity within a supportive and dynamic team environment. With a focus on employee growth, we offer comprehensive training, generous holiday allowances, and a positive culture that empowers individuals to thrive. Join us in Bicester and be part of a fast-growing company that values hard work, resilience, and the joy of delivering outstanding culinary experiences.
StudySmarter Expert Advice🤫
We think this is how you could land IT Support in Brighton
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Absolute Taste Ltd values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Absolute Taste Ltd might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Absolute Taste Ltd!
✨Direct Apply to Absolute Taste Ltd
Let's not forget to apply directly through the Absolute Taste Ltd website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace IT Support in Brighton
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Absolute Taste Ltd.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Absolute Taste Ltd. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Absolute Taste Ltd
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
