At a Glance
- Tasks: Provide remote and on-site tech support to high-profile clients and resolve complex issues.
- Company: Leading recruitment firm in London with a collaborative and supportive team.
- Benefits: Salary range of £28,000-£40,000 and excellent customer care experience.
- Why this job: Join a dynamic team and enhance your problem-solving skills while helping clients.
- Qualifications: Strong problem-solving skills and clear communication abilities.
The predicted salary is between 28000 - 40000 £ per year.
A leading recruitment firm in London is seeking a talented Technical Support Engineer to provide remote and on-site support to high-profile clients. You will be responsible for resolving complex technical issues and ensuring excellent customer care. Ideal candidates will possess strong problem-solving skills and the ability to communicate clearly. This role offers a salary range of £28,000-£40,000, providing a chance to work in a collaborative and supportive team.
Remote & On-Site Tech Support Engineer employer: Absolute Recruit
Contact Detail:
Absolute Recruit Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Remote & On-Site Tech Support Engineer
✨Tip Number 1
Network like a pro! Reach out to your connections in the tech industry and let them know you're on the lookout for a Technical Support Engineer role. You never know who might have the inside scoop on an opportunity!
✨Tip Number 2
Practice makes perfect! Before any interviews, run through common technical support scenarios and how you'd handle them. This will help you feel more confident and ready to impress those high-profile clients.
✨Tip Number 3
Show off your problem-solving skills! During interviews, share specific examples of complex issues you've resolved in the past. This will demonstrate your expertise and ability to communicate clearly under pressure.
✨Tip Number 4
Don't forget to apply through our website! We make it super easy for you to find and apply for roles that match your skills. Plus, it shows you're serious about joining our collaborative and supportive team!
We think you need these skills to ace Remote & On-Site Tech Support Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your technical skills and experience relevant to the role. We want to see how you’ve tackled complex issues in the past, so don’t hold back on those examples!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your problem-solving abilities and your passion for customer care. We love seeing candidates who can communicate clearly and effectively.
Showcase Your Soft Skills: While technical skills are crucial, don’t forget to mention your soft skills too! We value teamwork and communication, so let us know how you’ve worked collaboratively in previous roles.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Absolute Recruit
✨Know Your Tech Inside Out
Make sure you brush up on the technical skills listed in the job description. Be prepared to discuss specific tools and technologies you've used, and think of examples where you've successfully resolved complex issues.
✨Show Off Your Problem-Solving Skills
Prepare to share real-life scenarios where you've tackled tricky problems. Use the STAR method (Situation, Task, Action, Result) to structure your answers, showcasing how you approached challenges and what the outcomes were.
✨Communicate Clearly and Confidently
Since this role involves customer care, practice explaining technical concepts in simple terms. During the interview, focus on being clear and concise, ensuring that your communication style reflects your ability to support clients effectively.
✨Research the Company Culture
Take some time to understand the company’s values and work environment. This will help you tailor your responses to show how you’d fit into their collaborative and supportive team, making you a more attractive candidate.