At a Glance
- Tasks: Provide hands-on IT support and manage systems across multiple office locations.
- Company: A respected firm in Kent, focused on exceptional client service through technology.
- Benefits: Competitive salary, opportunities for professional development, and a dynamic work environment.
- Other info: Exciting career growth opportunities with a commitment to continuous learning.
- Why this job: Join a forward-thinking team and make a real impact on IT systems and processes.
- Qualifications: Experience in IT support, strong knowledge of Microsoft 365, and excellent troubleshooting skills.
The predicted salary is between 30000 - 30000 £ per year.
Requirements
- Previous experience in an IT Support, IT Administrator, IT Manager or similar hands-on technical role.
- Experience managing or taking responsibility for an IT function.
- Strong knowledge of Microsoft 365, Windows environments, networking, hardware, cloud technologies and cybersecurity.
- Excellent troubleshooting and problem-solving skills with the ability to diagnose issues quickly.
- Strong communication skills and the ability to explain technical concepts to non-technical users.
- A proactive, positive attitude with a genuine desire to improve systems and processes.
- Excellent organisational skills with the ability to manage multiple priorities effectively.
- A commitment to continuous learning and professional development.
Responsibilities
- Support and maintain our case management system.
- Provide hands-on technical support for hardware, software and day-to-day IT issues across all office locations.
- Manage user accounts, onboarding and IT setup for new employees.
- Deliver Partner for Windows training and provide ongoing IT guidance to staff.
- Ensure the availability, performance and integrity of our IT systems, servers and networks.
- Carry out regular system updates, backups and software licence management.
- Monitor systems for vulnerabilities and implement proactive security measures.
- Support GDPR compliance, cybersecurity best practice and data protection requirements.
- Ensure systems remain secure, reliable and compliant with business requirements.
- Manage relationships with third-party IT providers and software suppliers.
- Lead and support IT projects, including system upgrades, migrations and infrastructure improvements.
- Assist with the management and maintenance of our websites.
- Travel between office locations as required to provide on-site support.
- Undertake any additional IT-related duties as reasonably required.
Technologies
- Cloud
- Hardware
- Support
- Microsoft 365
- Security
- Windows
- Office 365
More
We are a long-established and highly respected firm with offices across Kent, offering a full-time permanent opportunity based in Gravesend, Kent, with travel to other office locations as required.
This is an exciting chance to join a forward-thinking business where technology plays a vital role in delivering exceptional client service.
You will work independently and with colleagues at all levels in a varied role, taking ownership of IT support, infrastructure, projects and continuous improvements across the business.
- last updated 30 week of 2026
- #J-18808-Ljbffr
IT Support Technician employer: Absolute Law Recruitment
Join a dynamic team in Gravesend, Kent, where your role as a Receptionist will be pivotal in creating a welcoming atmosphere for clients and visitors. Our client values professionalism and customer service, offering a supportive work culture that encourages personal growth and development. With a focus on teamwork and a commitment to excellence, this is an ideal opportunity for those looking to thrive in a fast-paced environment while making a meaningful impact.
StudySmarter Expert Advice🤫
We think this is how you could land IT Support Technician
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Absolute Law Recruitment values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Absolute Law Recruitment might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Absolute Law Recruitment!
✨Direct Apply to Absolute Law Recruitment
Let's not forget to apply directly through the Absolute Law Recruitment website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace IT Support Technician
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Absolute Law Recruitment.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Absolute Law Recruitment. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Absolute Law Recruitment
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
