Salary: £30,000 - 30,000 per year
Requirements:- Previous experience in an IT Support, IT Administrator, IT Manager or similar hands-on technical role.
- Experience managing or taking responsibility for an IT function.
- Strong knowledge of Microsoft 365, Windows environments, networking, hardware, cloud technologies and cybersecurity.
- Excellent troubleshooting and problem-solving skills with the ability to diagnose issues quickly.
- Strong communication skills and the ability to explain technical concepts to non-technical users.
- A proactive, positive attitude with a genuine desire to improve systems and processes.
- Excellent organisational skills with the ability to manage multiple priorities effectively.
- A commitment to continuous learning and professional development.
- Support and maintain our case management system.
- Provide hands-on technical support for hardware, software and day-to-day IT issues across all office locations.
- Manage user accounts, onboarding and IT setup for new employees.
- Deliver Partner for Windows training and provide ongoing IT guidance to staff.
- Ensure the availability, performance and integrity of our IT systems, servers and networks.
- Carry out regular system updates, backups and software licence management.
- Monitor systems for vulnerabilities and implement proactive security measures.
- Support GDPR compliance, cybersecurity best practice and data protection requirements.
- Ensure systems remain secure, reliable and compliant with business requirements.
- Manage relationships with third-party IT providers and software suppliers.
- Lead and support IT projects, including system upgrades, migrations and infrastructure improvements.
- Assist with the management and maintenance of our websites.
- Travel between office locations as required to provide on-site support.
- Undertake any additional IT-related duties as reasonably required.
- Cloud
- Hardware
- Support
- Microsoft 365
- Security
- Windows
- Office 365
More:
We are a long-established and highly respected firm with offices across Kent, offering a full-time permanent opportunity based in Gravesend, Kent, with travel to other office locations as required. This is an exciting chance to join a forward-thinking business where technology plays a vital role in delivering exceptional client service. You will work independently and with colleagues at all levels in a varied role, taking ownership of IT support, infrastructure, projects and continuous improvements across the business.
last updated 30 week of 2026
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