At a Glance
- Tasks: Own the Klaviyo platform, optimise customer journeys, and enhance email and SMS campaigns.
- Company: Join Absolute Collagen, a fast-growing brand focused on customer retention and engagement.
- Benefits: Competitive pay, flexible working, and opportunities for professional growth.
- Other info: Dynamic role with a focus on upskilling and long-term team success.
- Why this job: Make a real impact on customer retention while mastering cutting-edge CRM technology.
- Qualifications: Experience with Klaviyo and a passion for data-driven marketing.
The predicted salary is between 40000 - 50000 € per year.
CRM and lifecycle marketing are a key driver of customer retention and revenue for the business. As Absolute Collagen continues to scale, this role has been created to strengthen technical capability within Klaviyo and support the ongoing optimisation of customer journeys. Klaviyo is central to how Absolute Collagen communicates with its subscriber base, driving retention, reactivation and lifetime value across email and SMS.
As our Klaviyo Technical Expert, you will take hands‑on ownership of our Klaviyo platform, working closely with the Senior CRM Manager to deliver technical excellence across our email and SMS programme. You will audit existing flows and campaigns, identify gaps and opportunities, and build and optimise the automation infrastructure that underpins our retention strategy. This is a delivery‑focused role. You will be expected to move quickly, work independently and produce tangible improvements within a short timeframe. You will also play a key role in upskilling internal team members, leaving the business in a stronger position beyond the contract period.
Role Impact- Complete a thorough audit of the existing Klaviyo platform, flows, segments, lists, integrations, templates, deliverability and data quality.
- Deliver a clear, prioritised action plan covering quick wins, medium‑term improvements and long‑term strategic recommendations.
- Rebuild, optimise or create key automated flows including nurture to purchase, post‑purchase, winback, subscription and loyalty journeys.
- Improve deliverability, segmentation accuracy and personalisation across all sends.
- Establish a clean, scalable platform structure that the CRM team can manage confidently after the contract ends.
- Measurably improve retention metrics, email revenue contribution and subscriber engagement.
- Document platform architecture, flow logic and best practices for internal knowledge transfer.
- Upskill the internal CRM team to ensure sustained performance beyond the contract period.
- Klaviyo is running a clean, well‑structured, high‑performing programme by end of contract.
- Key automated flows are live, tested and delivering measurable results.
- Segmentation is sophisticated, data‑led and aligned to subscriber lifecycle stages.
- The CRM team has the knowledge, templates and documentation to continue confidently.
- Email revenue contribution and key retention metrics have demonstrably improved.
- Integration with wider tech stack is robust and reliable.
- Governance and QA processes are in place so quality is maintained after handover.
- Platform Audit
Klaviyo Technical Specialist employer: Absolute Collagen
Absolute Collagen is an exceptional employer that prioritises employee growth and development, particularly in the dynamic role of Klaviyo Technical Specialist. With a strong focus on innovation and optimisation, our collaborative work culture fosters creativity and independence, allowing you to make a tangible impact on customer retention strategies. Located in a vibrant environment, we offer competitive benefits and the opportunity to upskill within a supportive team, ensuring you thrive both personally and professionally.
StudySmarter Expert Advice🤫
We think this is how you could land Klaviyo Technical Specialist
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal project that highlights your expertise with Klaviyo. This will not only demonstrate your technical capabilities but also give you something tangible to discuss during interviews.
✨Tip Number 3
Prepare for interviews by researching the company and its CRM strategies. Be ready to discuss how you can optimise their Klaviyo platform and improve customer journeys. Tailor your answers to show you understand their goals and challenges.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the team at Absolute Collagen.
We think you need these skills to ace Klaviyo Technical Specialist
Some tips for your application 🫡
Show Your Klaviyo Know-How:Make sure to highlight your experience with Klaviyo in your application. We want to see how you've used the platform to drive results, so share specific examples of campaigns or flows you've worked on that made a difference.
Be Clear and Concise:When writing your application, keep it straightforward. We appreciate clarity, so avoid jargon and get straight to the point about your skills and experiences. This will help us see your potential quickly!
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to this role. Mention how your skills align with our goals for customer retention and lifecycle marketing, and show us why you’re the perfect fit.
Apply Through Our Website:We encourage you to apply through our website for the best chance of being noticed. It’s super easy, and we’ll be able to track your application better. Plus, it shows us you’re keen to join our team!
How to prepare for a job interview at Absolute Collagen
✨Know Your Klaviyo Inside Out
Make sure you’re well-versed in Klaviyo’s features and functionalities. Familiarise yourself with the platform's capabilities, especially around automation flows and segmentation. This will not only help you answer technical questions but also show your genuine interest in the role.
✨Showcase Your Problem-Solving Skills
Prepare to discuss specific examples where you've identified gaps in CRM strategies or improved customer journeys. Highlight your analytical skills and how you’ve used data to drive decisions. This will demonstrate your ability to audit and optimise the existing Klaviyo platform effectively.
✨Be Ready to Discuss Metrics
Understand key performance indicators related to email marketing and customer retention. Be prepared to talk about how you’ve improved metrics like deliverability, engagement, and revenue contribution in past roles. This shows you’re results-driven and can make a tangible impact.
✨Prepare for Team Collaboration Questions
Since this role involves upskilling the internal team, think of examples where you’ve successfully trained or collaborated with others. Emphasise your communication skills and how you can leave the team in a stronger position after your contract ends.
