HR & Office Coordinator in Birmingham

We are Absolute Collagen, the Original Collagen Specialists and one of the top 100 certified great places to work! Come and join us in a world of limitless potential, where absolute possibilities become extraordinary realities.

Our values underpin our essence as an Absoluter; Authenticity, Collaboration, Entrepreneurial and Responsibility at our core.

We recruit talented people from a diverse range of backgrounds and cultures, providing equality and inclusivity for all to join our team regardless of age, sex, race, sexual orientation, disability, or culture. We champion bringing your true self to work. Together, we embrace the unknown, tackle challenges head-on, and create a future filled with endless opportunities.

KEY RESPONSIBILITIES AND TASKS

HR administration & employee lifecycle

• Act as the first point of contact for routine HR queries, escalating matters appropriately
• Manage end-to-end HR administration for starters, movers and leavers
• Issue contracts, offer letters, variations and leaver documentation accurately and on time
• Ensure right-to-work checks and personnel records are complete and compliant
• Maintain Bamboo as the single source of truth for all employee data
• Update records relating to absence, probation, performance and disciplinary processes
• Support employees and managers in using Bamboo confidently

Payroll & benefits administration

• Prepare accurate monthly payroll data for review by the Head of HR and Finance
• Ensure changes to salary, pensions, sick pay and other deductions are correctly recorded
• Administer employee benefits (Healthshield, AXA, EAP etc.), including joiners and leavers
• Respond to employee queries relating to pay, benefits and HR documentation

Recruitment & onboarding support

• Support recruitment administration, including advertising roles, coordinating interviews and managing candidate records
• Ensure all applicant data is held securely and in line with GDPR
• Coordinate induction processes and ensure all onboarding steps are completed
• Support learning events and ensure training records are maintained

Office coordination & leadership support

• Take ownership of day-to-day office administration, including:
  • Ordering stationery and office supplies
  • Coordinating meeting rooms and facilities
  • Acting as a central point of contact for office-related queries
• Process CEO and Board expenses, ensuring accuracy, timely submission and adherence to internal guidelines
• Support Senior Leadership Team meetings with logistics and administration where required

Employee Communication

• Take ownership of Town Hall meetings, including:
  • Coordinating fortnightly online Town Halls
  • Organising quarterly face-to-face Town Halls, including logistics, venues and materials
  • Supporting agenda planning, communications and follow-up actions
• Support wider engagement activities, team events and charity initiatives

Employee engagement & wellbeing

• With oversight and training from the Head of HR:
  • Coordinate the monthly employee newsletter
  • Support and administer the quarterly employee engagement survey, including collation of results
• Act as a Health & Safety patron, supporting awareness, documentation and good practice across the business

What we’re looking for

• Previous experience in an HR Admin or HR Assistant role
• CIPD Level 3 (or working towards) would be desirable
• Confident in managing core HR processes and handling first-line employee queries
• Highly organised, with strong attention to detail and the ability to prioritise effectively
• Comfortable balancing HR administration, office coordination and engagement activity
• Professional, approachable and able to handle sensitive information with discretion
• Keen to learn, grow and develop within HR
• Willing to based in the Birmingham Head Office three days per week