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- Tasks: Manage office operations, handle digital records, and assist with recruitment.
- Company: Join a family-run care agency dedicated to exceptional client services in East Devon.
- Benefits: Enjoy a competitive hourly wage, company pension scheme, and a supportive work environment.
- Why this job: Be part of a compassionate team that values independence and promotes a positive work-life balance.
- Qualifications: Good organisational skills, communication proficiency, and experience in administration preferred.
- Other info: Flexible hours, smart-casual dress code, and an open-door approach from management.
Absolute Care South West is a family-run care agency based in Honiton, East Devon. We are dedicated to providing exceptional care services to clients in Honiton, Ottery St Mary, West Hill, Cranbrook, Stockland, and the surrounding rural areas. Our team is led by professionally qualified managers who are passionate about ensuring the highest standards of care.
We specialise in supporting individuals in their own homes, promoting their independence, and delivering person-centred care. We pride ourselves on creating a friendly and supportive environment where our team are valued and appreciated. Absolute Care South West is committed to maintaining a positive work-life balance for our team, and a supportive, open-door approach from our directors.
We are looking for a compassionate, highly organised individual with a keen eye for detail and excellent communication skills to join our team as an Office Administrator/Secretary. If you can work independently, manage a digital home care record-keeping system, and help ensure the efficient operation of our office facilities, this could be the perfect role for you. A background in the care industry is preferred.
What can Absolute Care South West give to you?
- Company pension scheme for your future
Are you the right person for the job?
- Good organisational skills and the ability to prioritise workload
- Excellent communication skills, both written and verbal
- Proficiency in Microsoft Office (especially Word and Excel)
- Excellent keyboard skills
- Ability to work independently and be office-based
- Attention to detail with a methodical approach
- Ability to respect the rights and dignity of service users and their families
- Experience in administration and maintaining clear records
- A commitment to confidentiality and understanding of its importance in homecare services
- Flexible and reliable, with a professional, smart-casual appearance
- Experience in the care industry is an advantage
This list is not exhaustive.
What will your role look like?
- Manage the day-to-day operations of our office and administrative tasks
- Handle the digital rostering and care management platform ‘Birdie,’ ensuring smooth communication between staff and clients
- Update weekly rotas and track staff attendance
- Maintain accurate client and staff files, both manually and electronically
- Assist with recruitment
- Collaborate with the management team to ensure care plans, staffing schedules, and client needs are coordinated effectively
If you are ready to start your career at Absolute Care South West, then click APPLY now! We can’t wait to hear from you.
Office Administrator/Secretary employer: Absolute Care South West
Contact Detail:
Absolute Care South West Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Office Administrator/Secretary
✨Tip Number 1
Familiarise yourself with the care industry, especially the specific services offered by Absolute Care South West. Understanding their mission and values will help you align your responses during any interviews.
✨Tip Number 2
Highlight your organisational skills by preparing examples of how you've managed multiple tasks or projects in previous roles. This will demonstrate your ability to handle the day-to-day operations effectively.
✨Tip Number 3
Brush up on your Microsoft Office skills, particularly Word and Excel. Being proficient in these tools is crucial for the role, so consider doing a quick online course or tutorial to refresh your knowledge.
✨Tip Number 4
Prepare to discuss your approach to confidentiality and data management. Given the nature of the role, being able to articulate your understanding of these principles will set you apart from other candidates.
We think you need these skills to ace Office Administrator/Secretary
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, particularly in administration and the care industry. Emphasise your organisational skills, attention to detail, and proficiency in Microsoft Office.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the care industry. Mention specific examples of how your skills align with the job requirements, such as managing digital systems or maintaining records.
Highlight Communication Skills: Since excellent communication is key for this role, provide examples in your application that demonstrate your written and verbal communication abilities. This could include experiences where you effectively communicated with clients or colleagues.
Showcase Your Attention to Detail: In your application, mention instances where your attention to detail made a difference in your previous roles. This could be related to record-keeping, managing schedules, or ensuring compliance with confidentiality standards.
How to prepare for a job interview at Absolute Care South West
✨Showcase Your Organisational Skills
As an Office Administrator/Secretary, strong organisational skills are crucial. Be prepared to discuss specific examples of how you've managed multiple tasks or projects in the past, highlighting your ability to prioritise effectively.
✨Demonstrate Communication Proficiency
Excellent communication is key for this role. During the interview, practice clear and concise responses. You might also want to prepare a few questions to ask about the team's communication style and how they collaborate.
✨Familiarise Yourself with Relevant Software
Since proficiency in Microsoft Office and digital record-keeping systems like 'Birdie' is essential, brush up on these tools before your interview. Mention any relevant experience you have with similar software to show you're ready to hit the ground running.
✨Emphasise Your Compassionate Nature
Given that Absolute Care South West values compassion in their team, be sure to convey your understanding of the care industry and your commitment to supporting clients. Share personal anecdotes that reflect your empathy and dedication to helping others.
