At a Glance
- Tasks: Serve delicious meals and drinks while ensuring guests have an unforgettable dining experience.
- Company: Join The Resort at Pelican Hill, a luxurious Five-Star destination known for exceptional service.
- Benefits: Enjoy competitive pay, paid time off, matching 401(k), and health benefits for full-time employees.
- Why this job: Be part of a passionate team creating memorable experiences in a stunning coastal setting.
- Qualifications: Must have at least one year of serving experience and be 21 or older.
- Other info: A California Food Handler Card is required before starting; training provided if needed.
Room Service – Server ($16.00)
Position Summary:
The Server is responsible for offering guests an enjoyable expertly served meal reflecting the high customer service standards of The Resort. They must anticipate guests’ needs and provide service before being asked such as filling water glasses when needed and monitoring the table during their meal. A Server must maintain a professional appearance and friendly attitude toward guests other employees and management staff.
Job Duties:
Take food and drink orders accurately and notify kitchen of order following department procedures.
Be prepared to explain menu items including food content and preparation style.
Be familiar with daily specials and present to guest.
Ensure consistency in preparation and presentation of food and drink items before serving to guest.
Follow all standard food handling sanitation and health department guidelines.
Understand and use the proper procedure for guest walk-outs.
Present guest check and process utilizing proper policies and procedures for cash room charge or credit card.
Recognize and address any problems resulting from guest complaints intoxication or disruptive behavior.
Notify management of unsafe conditions needed maintenance of tables chairs carpet and/or equipment and any accidents.
Follow all procedures when responding to any hotel emergency or safety situation.
Minimum Qualifications / Other Expectations:
Experience:
Minimum one (1) year experience working as a Server preferably in a fine dining environment.
Knowledge Skills and Abilities:
Ability to communicate effectively.
Strong attention to detail and the ability to handle multiple tasks.
Ability to work with management staff and other employees in a professional manner.
Must be 21 years of age or over.
Licenses and Certificates:
Must have current California Food Handler Card or willingness and ability to obtain California Food Handling Card before first day of employment.
Physical Demands:
Below Waist Lift – 37 lbs
Above Waist Lift – 30 lbs
Push/Pull – 30 lbs of force
Stoop/Bend at Waist – Occasionally
Ladder climbing – Occasionally
Single-leg Balance – Required
Compensation:
Base Pay Start Rate: $16.00
The Company also offers competitive benefits for full time employees including paid time off matching 401(k) and health benefits.
About Us:
The Resort at Pelican Hill is one of the world’s finest Five-Star Five-Diamond destinations offering unparalleled service and luxury.
Perched upon 504 acres of unrivaled coastal beauty The Resort at Pelican Hill is a world unto itself with seven exceptional dining options 36 holes of world-class golf and the #1 Spa in California.
Our employee community is comprised of hard-working dedicated hospitality professionals who create memorable experiences that stay with guests long after they’ve left. It’s an environment populated with talented passionate and experienced people a collaborative spirit and abundant opportunities.
Apply today to join our employee community and learn more about Irvine Company our legacy and our guiding principles.
Irvine Company is committed to providing equal opportunity in all of our employment practices including selection hiring promotion transfer compensation termination and training without regard to race religion color sex sexual orientation gender gender identity national origin ancestry citizenship status marital status pregnancy age medical condition genetic information military and veteran status disability or any other basis protected by federal state and local law. Reasonable accommodation is available for qualified individuals with disabilities upon request.
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Server employer: Abroad Work
Contact Detail:
Abroad Work Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Server
✨Tip Number 1
Familiarise yourself with the menu and daily specials of The Resort at Pelican Hill. Being able to confidently explain food content and preparation styles will impress during your interview and show that you're proactive.
✨Tip Number 2
Demonstrate your customer service skills by sharing specific examples from your previous experience. Highlight situations where you anticipated guests' needs or resolved complaints effectively, as this aligns with the high standards expected in this role.
✨Tip Number 3
Make sure to showcase your ability to work in a team environment. Mention any past experiences where you collaborated with management and colleagues to enhance guest experiences, as teamwork is crucial in a fine dining setting.
✨Tip Number 4
Prepare for questions about handling difficult situations, such as guest complaints or intoxication. Having a clear strategy on how to address these issues will demonstrate your readiness for the challenges of the role.
We think you need these skills to ace Server
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially any previous roles as a Server in fine dining environments. Emphasise skills like attention to detail and effective communication.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for hospitality and customer service. Mention specific experiences where you anticipated guests' needs or handled difficult situations effectively.
Highlight Relevant Qualifications: If you have a California Food Handler Card, mention it prominently. If not, express your willingness to obtain one before starting the job, as this is a requirement.
Showcase Your Personality: Since the role requires a friendly attitude, let your personality shine through in your application. Use a warm and engaging tone to reflect your suitability for a guest-focused environment.
How to prepare for a job interview at Abroad Work
✨Know the Menu Inside Out
Familiarise yourself with the menu items, including ingredients and preparation styles. Being able to confidently explain daily specials will impress the interviewers and show your commitment to providing excellent service.
✨Demonstrate Your Customer Service Skills
Prepare examples from your past experience where you went above and beyond for a guest. Highlighting your ability to anticipate needs and handle complaints effectively will showcase your suitability for a high-end dining environment.
✨Dress to Impress
Since the role requires a professional appearance, make sure to dress smartly for the interview. This not only reflects your understanding of the job's expectations but also shows respect for the interviewers and the establishment.
✨Showcase Your Teamwork Abilities
Be ready to discuss how you work collaboratively with management and colleagues. The ability to maintain a positive attitude and communicate effectively is crucial in a fast-paced restaurant setting.