Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Greet guests, check them in, and assist with their needs during their stay.
- Company: Join the luxurious Resort at Pelican Hill, a Five-Star destination known for exceptional service.
- Benefits: Enjoy competitive pay, paid time off, 401(k) matching, and health benefits.
- Why this job: Be part of a passionate team creating unforgettable experiences in a stunning coastal setting.
- Qualifications: Customer service experience is essential; hospitality background preferred. College degree is a plus.
- Other info: Must be available weekends and holidays; proficiency in a second language is preferred.
The predicted salary is between 28800 - 43200 ÂŁ per year.
Resort Front Desk ($20.00)
Position Summary:
Provide an energetic outgoing upbeat and technology savvy experience for all of our guests. From the time our guests arrive you will be responsible for greeting them checking them in accompanying them to their rooms delivering their luggage and acting in a concierge role to accommodate special requests offer suggestions of the “happenings” in the hotel or surrounding area to ensure they enjoy their stay.
Schedule:
We are hiring full-time Front Desk Agents. Must be available weekends and holidays.
Job Duties:
Assisting in preregistration of rooms for reservations.
Issuing and closing safe deposit boxes used by guests.
Handle any hotel emergency and safety situation utilizing proper communication and operating procedures of the hotel.
Maintaining knowledge of current events activities hours of operation and dining options currently available.
Helping guests with buying tickets to shows local attractions making reservations at restaurants getting a rental car or hailing a taxi.
Follow check in/out money handling and billing procedures to include:
Posting charges to guest accounts as required.
Verifying payment for stay charges including incidentals by obtaining credit information.
Providing accurate statements and collecting all payments due.
Accurate accounting of cash bank.
Able to successfully handle a variety of technology:
Hotel computer equipment systems and software.
Phones: answering incoming calls utilizing switchboard assisting guests with local and long distance calls wake-up calls.
Paging radio and ear piece equipment.
Minimum Qualifications / Other Expectations:
Experience in a Front Desk position preferred.
Experience in the hospitality industry or similar industry is preferred.
College degree preferred.
Previous customer service experience required including the ability to work in an environment providing a high level of customer service to guests with discretion and professionalism.
Excellent communication and organizational skills.
Strong attention to detail and the ability to handle multiple tasks.
Be a strong team player and partner with management and other employees in a professional manner.
Respond to hotel emergency or safety situation based on hotel standards.
Proficiency in a second language preferred.
Compensation:
Base Pay Start Rate: $20.00
The Company also offers competitive benefits for full time employees including paid time off matching 401(k) and health benefits.
About Us:
The Resort at Pelican Hill is one of the world’s finest Five-Star Five-Diamond destinations offering unparalleled service and luxury.
Perched upon 504 acres of unrivaled coastal beauty The Resort at Pelican Hill is a world unto itself with seven exceptional dining options 36 holes of world-class golf and the #1 Spa in California.
Our employee community is comprised of hard-working dedicated hospitality professionals who create memorable experiences that stay with guests long after they’ve left. It’s an environment populated with talented passionate and experienced people a collaborative spirit and abundant opportunities.
Apply today to join our employee community and learn more about Irvine Company our legacy and our guiding principles.
Irvine Company is committed to providing equal opportunity in all of our employment practices including selection hiring promotion transfer compensation termination and training without regard to race religion color sex sexual orientation gender gender identity national origin ancestry citizenship status marital status pregnancy age medical condition genetic information military and veteran status disability or any other basis protected by federal state and local law. Reasonable accommodation is available for qualified individuals with disabilities upon request.
#LI-Onsite
This job has no reviews yet. You can be the first!
The most in-demand professions in Newport:
Users also frequently search in these cities:
More professions from the category Restaurants – Cafes – Hotels:
Subscribe to our telegram channel @layboard_in
#J-18808-Ljbffr
Concierge employer: Abroad Work
Contact Detail:
Abroad Work Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Concierge
✨Tip Number 1
Familiarise yourself with the local area and attractions. As a concierge, you'll need to provide guests with recommendations, so knowing the best restaurants, events, and activities will set you apart from other candidates.
✨Tip Number 2
Brush up on your customer service skills. Since this role requires a high level of interaction with guests, demonstrating your ability to handle various situations with professionalism and a positive attitude will be crucial during interviews.
✨Tip Number 3
Showcase your tech-savviness. Be prepared to discuss your experience with hotel management software and communication tools, as being comfortable with technology is essential for this position.
✨Tip Number 4
Network within the hospitality industry. Attend local events or join online groups related to hospitality to connect with professionals who can provide insights or even referrals for the concierge position at our resort.
We think you need these skills to ace Concierge
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and front desk roles. Emphasise any previous work in the hospitality industry, showcasing your ability to handle guest requests and manage multiple tasks.
Craft a Compelling Cover Letter: Write a cover letter that reflects your enthusiasm for the role of Concierge. Mention specific skills such as communication, organisation, and technology proficiency, and how they align with the job requirements outlined in the description.
Showcase Your Knowledge: Demonstrate your understanding of the resort and its offerings in your application. Mention any knowledge of local attractions or events that could enhance the guest experience, showing that you are proactive and well-informed.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial for a role that involves managing guest interactions and handling sensitive information.
How to prepare for a job interview at Abroad Work
✨Show Your Enthusiasm
As a Concierge, your energy and positivity are key. Make sure to express your excitement about the role and the company during the interview. A genuine smile and an upbeat attitude can go a long way in making a great first impression.
✨Demonstrate Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Highlight situations where you went above and beyond to meet guests' needs, as this is crucial for a Front Desk position.
✨Familiarise Yourself with Local Attractions
Research the local area and the hotel’s offerings before the interview. Being knowledgeable about nearby attractions, dining options, and events will show that you are proactive and ready to assist guests with their requests.
✨Practice Handling Technology
Since the role requires proficiency in various technologies, be prepared to discuss your experience with hotel management systems and communication tools. If possible, practice using similar software to demonstrate your tech-savviness during the interview.
