Abridge is seeking a Head of Customer Support to lead our Customer and Technical Support teams (about 25 people) and collaborate with Partner Success, Clinical Strategy & Success, and Implementation leaders. You will own strategy, headcount, and budget while driving AI-enabled, human-centered support across healthcare settings.
In this highly visible role, you will set KPIs, scale the function, and champion a culture of responsiveness and quality that differentiates us from competitors.
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Head of AI-Driven Healthcare Support in Witney employer: Abridge
As a leading healthcare technology company in the UK, we pride ourselves on fostering a dynamic work culture that prioritises innovation and collaboration. Our employees benefit from comprehensive growth opportunities, including mentorship programmes and access to cutting-edge technologies, all while contributing to meaningful projects that enhance patient care. Join us to be part of a forward-thinking team where your expertise in IT automation will drive impactful change in the healthcare sector.