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- Tasks: Support our Homecare team with administration and coordination for smooth operations.
- Company: Join a dedicated team focused on delivering high-quality customer services.
- Benefits: Gain valuable experience in a fast-paced, dynamic environment with growth opportunities.
- Why this job: Make a real impact on service delivery and customer satisfaction every day.
- Qualifications: Strong communication skills and attention to detail; IT skills in MS Word and Excel.
- Other info: Apply quickly as we may close applications early if we receive enough interest!
The predicted salary is between 30000 - 42000 £ per year.
We’re looking for a proactive and detail-orientated Performance and Support Assistant to join our Homecare team. In this role you’ll provide a fully effective, efficient administration and coordination service, ensuring our operations run smoothly and deliver high-quality customer-focused services.
You’ll enjoy working in a busy challenging environment and will have experience in administration with good attention to detail and strong communication skills. The Performance and Support team within Homecare are a dedicated team committed to delivering high-quality services to our internal customers so they can provide an excellent service to our external customers. The team works collaboratively to ensure smooth operations across Homecare, from compliance and training to scheduling and customer support. We pride ourselves on being customer-focused, commercially aware, and driven by continuous improvement.
Our environment is fast-paced and dynamic, where everyone plays a key role in supporting trades and maintaining compliance standards. You’ll work closely with planners, managers, and operational colleagues, making a real impact on service delivery and customer satisfaction. You’ll need to be able to demonstrate resilience, have a flexible approach to your work and be prepared to support all administration functions.
This varied role includes:
- Organising training and supporting operatives to complete mandatory training
- Audits on vehicle usage
- Coordinating new starters and leavers to the Homecare team
- Managing uniform and RPE equipment
- Processing invoices by raising purchase orders
- General administration
- The Out Of Hours (OOH) payroll function
You should possess excellent IT skills, with a good knowledge of MS software in particular Word and Excel. Does this sound like the opportunity you’ve been looking for? Then we’d love to hear from you!
We’ll review and interview suitable candidates as they apply. If we receive enough applications, we’ll close the advert early so be sure to apply today so you don’t miss out!
Performance and Support Assistant in Yeovil employer: Abri
Contact Detail:
Abri Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Performance and Support Assistant in Yeovil
✨Tip Number 1
Get to know the company! Research our Homecare team and understand what we do. This will help you tailor your conversations during interviews and show us that you're genuinely interested in being part of our mission.
✨Tip Number 2
Practice your communication skills! Since strong communication is key for this role, try role-playing common interview questions with a friend or family member. This will help you articulate your thoughts clearly and confidently when it’s your turn to shine.
✨Tip Number 3
Show off your organisational skills! Prepare a portfolio or a list of your past experiences that highlight your attention to detail and ability to manage multiple tasks. We love seeing how you’ve made an impact in previous roles!
✨Tip Number 4
Don’t wait around! Apply through our website as soon as you can. We review applications on a rolling basis, so the sooner you get your application in, the better your chances are of landing that interview!
We think you need these skills to ace Performance and Support Assistant in Yeovil
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Performance and Support Assistant role. Highlight your administration experience, attention to detail, and any relevant IT skills, especially with MS Word and Excel.
Craft a Compelling Cover Letter: Use your cover letter to showcase your passion for customer-focused services and your proactive approach. Mention specific examples of how you've contributed to smooth operations in previous roles, as this will resonate with us.
Showcase Your Communication Skills: Since strong communication is key for this role, make sure your application is clear and concise. Use straightforward language and structure your thoughts logically to demonstrate your ability to communicate effectively.
Apply Through Our Website: We encourage you to apply directly through our website. This way, your application will be reviewed promptly, and you'll be one step closer to joining our dynamic Homecare team!
How to prepare for a job interview at Abri
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the Performance and Support Assistant role. Familiarise yourself with the key responsibilities mentioned in the job description, like administration, coordination, and customer support. This will help you articulate how your skills align with what they’re looking for.
✨Showcase Your Attention to Detail
Since this role requires a keen eye for detail, prepare examples from your past experiences where your attention to detail made a difference. Whether it’s managing schedules or processing invoices, be ready to discuss how you ensure accuracy in your work.
✨Demonstrate Your Communication Skills
Strong communication is crucial in this position. Think of instances where you effectively communicated with team members or customers. Be prepared to share how you handle feedback and collaborate with others, especially in a busy environment.
✨Emphasise Your Flexibility and Resilience
The Homecare team thrives in a fast-paced setting, so highlight your ability to adapt to changing situations. Share stories that illustrate your resilience and how you manage multiple tasks while maintaining high-quality service.
