Are you experienced in delivering high quality planned and reactive maintenance services in a corporate estate environment, whilst keeping customers at the heart of everything you do?
We’re excited to be looking for a new Workplace Solutions (Facilities) Team Leader where you’ll provide day to day Facilities Management services for our workplace ecosystem and make sure our colleagues have a great place to work.
In this role, you’ll lead a skilled team, fostering a collaborative and high performing work and the first point of contact of escalation issues so it’s important that we’re compliant on Health & Safety regulations, the Incident Response Team, Fire Risk Assessments for buildings.
You’ll have the confidence and assertiveness to engage with our colleagues, providing a great service, sometimes managing difficult conversations, and using your excellent people skills to resolve any issues relating to the workplace. It is essential that you possess a full driving licence and access to a vehicle as you’ll travel to different offices.
Here at Abri, we’re all about doing things even better than before so you’ll be continuously looking to make sure our colleague journeys are great, bringing new ideas and solutions so we can to make sure we’re always the best we can be.
No two days will be the same in this role so enthusiasm, a can-do attitude and a genuine passion for always wanting to go the extra mile will be essential as you provide strong customer service skills, accurate reporting and compliance assurance.
This is a fully office-based role working across two of our regional offices – London, Emily House (W10 5BN) and Bracknell, Western Peninsula (RG12 1RF). Your main office will depend on your location, with the flexibility to work from either site as your primary office. You’ll regularly travel between both locations each week, giving you the opportunity to build strong relationships and support colleagues across the wider team. Due to this, a full driving licence and access to a car are essential.
We’ll review and interview suitable candidates as they apply. If we receive enough applications, we'll close the advert early so be sure to apply today so you don’t miss out!
Who we are
Abri is a large housing provider who own and manage more than 58,000 homes and various community assets, serving around 113,000 customers across the South of England.
We believe everyone has the right to a good quality safe, warm and sustainable home in a community where they can belong, grow and thrive. What does that look like in real terms?
We’re investing £689m over the next ten years in our existing homes to improve building safety and make them more energy efficient.
- We’re delivering 10,000 homes by 2030, ensuring affordable housing is built where it’s needed most
- We’re investing in our communities, to address local issues and create opportunities for everyone
As we grow, we’re re-establishing our strong local presence to provide a really good service. Abri has adopted a regional approach to service delivery, with our operating areas split into three, each with their local governance and leadership. This will ensure our colleagues are more visible, accountable and better connected to our customers and local communities to meet their diverse needs.
More information about Abri and our strategic objectives can be found at www.abri.co.uk.
What you can expect
What you can expect
28 days holiday + the opportunity to buy and sell holiday
Generous pension scheme with contributions up to 10%
Money off tons of high street and online retailers
Life assurance of 5x your annual salary
Generous parental and family leave
Health and wellbeing packages
Flexible working
Free eye tests
Cycle to Work scheme
About you
We’ve all got different backgrounds, strengths and experiences. But we share the same values. It’s these shared values that bring us together as one team.
Our colleagues embrace these every day. Be the difference to our customers and colleagues, always curious and look for better solutions, achieve together by working in partnership with others, own it openly through working with others in an open and honest way, and finally embrace possibility and see changes and challenges as welcomed opportunities.
We also expect our colleagues to share Abri’s commitment to safeguarding and promoting the welfare of children, young people and adults.
If you share our values and want to make a real difference in the world, you’re on to a winner and we’d love to hear from you!
Be yourself
We’re committed to promoting an inclusive culture. We welcome and respect the individual differences, life experiences and knowledge that all our colleagues bring into the workplace, and we value their contribution to our amazing company. Everyone is different, everyone is unique.
Customer Positive
We welcome applications from Abri customers and we provide an opportunity for applicants to let us know if they are a customer as part of the application process. When customers meet the essential criteria of the role, we will commit to interview at least two customers as part of our Customer Positive scheme.
Flexible working
We recognise the benefits flexible working can bring and we aim to support colleagues who need to work flexibly wherever we can, provided the needs of both Abri and the colleague can be met. Please feel free to let us know about any flexibility you might need when applying for this role. We can’t promise to give you exactly what you want, but we do promise to consider it fully.
To our agency friends
We already have a number of carefully selected agency partners who know our business well and who support our in-house recruitment team during exceptionally busy periods. We’re not looking to add to our preferred supplier list right now but if you’d like to be considered at a future date please don’t hesitate to register on our procurement portal.
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