Senior Operations PlannerScheduler in Eastleigh

We are delighted to be recruiting a Senior Operations Planner into our New Build After Care Team.

In this role you will be responsible for co-ordinating the diaries of the multi-trade operatives and quality managers to ensure that works and inspections are scheduled efficiently, maximising resources and minimising travel time.

We are looking for someone customer focussed who will ensure works are completed to the customer\’s satisfaction whilst minimising complaints.

Using your organisational and time management skills you’ll be able to work under pressure and manage competing deadlines.

Whilst some knowledge of multi-trade repairs and construction is desirable you’ll be a problem solver who can think on their feet and be completely customer-focused having the confidence and assertiveness to have difficult conversations with customers, suppliers and internal teams to reach positive solutions for all involved.

You will have the skills to analyse and evaluate data to identify themes and improvements as well as the ability and self-motivation to thrive in a performance driven fast paced environment.

This is an excellent opportunity for a proactive passionate and customer-focused individual looking to contribute to a make a difference.

Who we are

Abri is a large housing provider who own and manage more than 58,000 homes and various community assets, serving around 113,000 customers across the South of England.

We believe everyone has the right to a good quality, safe, warm and sustainable home in a community where they can belong, grow and do that look like in real terms.

We’re investing £689m over the next ten years in our existing homes to improve building safety and make them more energy efficient.

• We’re delivering 10,000 homes by 2030 ensuring affordable housing is built where it’s needed most.
• We’re investing in our communities to address local issues and create opportunities for everyone.

As we grow we’re establishing our strong local presence to provide a really good service. Abri has adopted a regional approach to service delivery with our operating areas split into three, each with their local governance; our colleagues are more visible, accountable and better connected to our customers and local communities to meet their diverse needs.

More information about Abri and our strategic objectives can be found at…

What you can expect

• 28 days holiday and the opportunity to buy and sell holiday
• Generous pension scheme with contributions up to 10%
• Money off tons of high street and online retailers
• Life assurance of 5x your annual salary
• Generous parental and family leave
• Health and wellbeing packages
• Electric car scheme
• Free eye tests
• Cycle to Work scheme

About you

We have all got different backgrounds, strengths and experiences, but we share the same values. It’s these shared values that bring us together as one team.

Our colleagues embrace these every day. Be the difference to our customers and colleagues, always curious and looking for better solutions, achieving together by working in partnership with others, owning it openly through working with others in an open and honest way and finally embracing possibility and seeing changes and challenges as welcomed opportunities.

We also expect our colleagues to share Abri\’s commitment to safeguarding and promoting the welfare of children, young people and adults.

If you share our values and want to make a real difference in the world you’re on to a winner and we’d love to hear from you!

Be yourself

We are committed to promoting an inclusive culture. We welcome and respect the individual differences, life experiences and knowledge that all our colleagues bring into the workplace and we value their contribution to our amazing company. Everyone is different, everyone is unique.

Flexible working

We recognise the benefits flexible working can bring and we aim to support colleagues who need to work flexibly wherever we can; provided the needs of both Abri and the colleague can be met. Please feel free to let us know about any flexibility you might need when applying for this role. We can’t promise to give you exactly what you want but we do promise to consider it fully.

Required Experience

Senior IC

Key Skills

• Employee Orientation
• Operational Risk Management
• Primavera
• Computer Skills
• Primavera P6
• Medical office experience
• Medical Terminology
• Schedule Management
• Production Planning
• Microsoft Project
• Medical Scheduling
• Phone Etiquette

Job Details

Employment Type: Full-Time

Experience: years

Vacancy: 1

Yearly Salary: 25,001 – 30,000

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