Abri in Eastleigh is seeking a dedicated Complaint Officer to guide customers through the complaint handling process, acknowledge and investigate cases, and reach fair outcomes.
You will promote a customer-first approach, act as an ambassador for Abri, and help deliver an outstanding experience by addressing root causes and continuous improvement. This role requires a minimum of three days per week in the Eastleigh office, with two days flexible work from home or another location.
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Customer Complaints & Experience Champion - Hybrid in Eastleigh employer: Abri
At Abri, we pride ourselves on being an excellent employer dedicated to creating safer homes and fostering a supportive work environment. Our commitment to employee development is evident through our focus on mentoring and training future talent, ensuring that every team member has the opportunity to grow and thrive. With a generous benefits package, flexible working options, and a strong emphasis on community engagement, joining our Safer Homes team means making a meaningful impact while enjoying a fulfilling career.
