Business Administration Apprentice (Income team) in Eastleigh

Business Administration Apprentice - Income Team

Are you organised, enthusiastic, and eager to kick-start your career in business administration? If you're looking for an opportunity where you can learn, grow, and make a real difference every day, we'd love to hear from you!

We're excited to be recruiting a Business Administration Apprentice to join our busy and supportive Income Team. In this role, you'll help us continue delivering a first-class service to our customers while gaining valuable skills, knowledge, and experience along the way.

Working within our Homeowner Income Recovery Team, you'll play an important role supporting both customers and colleagues, helping us provide excellent services to homeowners and ensuring things run smoothly behind the scenes.

What will you be doing:

• Provide an efficient and professional administration service to support the team.
• Assist with debt recovery activities and related administrative processes.
• Support the preparation of legal documentation.
• Respond to customer enquiries relating to homeownership accounts.
• Help deliver outstanding customer service and positive customer experiences.
• Work collaboratively with colleagues across the Income Team.

Your apprenticeship journey:

Alongside your day-to-day role, you'll be working towards completing your Level 3 Business Administration Apprenticeship. We'll provide dedicated study time and off-the-job training to help you succeed, including:

• Time to complete your apprenticeship portfolio.
• Access to relevant training and development opportunities.
• Support and guidance from your supervisor and mentor.
• Opportunities to shadow experienced colleagues and learn from different teams across the organisation.

What you’ll need:

We're seeking someone who is:

• Enthusiastic, motivated, and ready to learn.
• A great team player with a positive, can-do attitude.
• Customer-focused and passionate about delivering excellent service.
• Organised, with strong attention to detail.
• Comfortable using IT systems and learning new technology.
• Able to manage competing priorities and work accurately.
• Committed to completing their apprenticeship and personal development goals.

For more information, Be sure to take a look at the job description below.

Abri is a large housing provider who own and manage more than 58,000 homes and various community assets, serving around 113,000 customers across the South of England.

We believe everyone has the right to a good quality safe, warm and sustainable home in a community where they can belong, grow and thrive. What does that look like in real terms?

We’re investing £689m over the next ten years in our existing homes to improve building safety and make them more energy efficient.

• We’re delivering 10,000 homes by 2030, ensuring affordable housing is built where it’s needed most
• We’re investing in our communities, to address local issues and create opportunities for everyone

As we grow, we’re re-establishing our strong local presence to provide a really good service. Abri has adopted a regional approach to service delivery, with our operating areas split into three, each with their local governance and leadership. This will ensure our colleagues are more visible, accountable and better connected to our customers and local communities to meet their diverse needs.

More information about Abri and our strategic objectives can be found at www.abri.co.uk.