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- Tasks: Support and enhance core business applications while resolving complex technical issues.
- Company: Join a forward-thinking organisation that values innovation and teamwork.
- Benefits: Flexible working options, professional development, and a collaborative environment.
- Why this job: Make a real impact by improving systems and supporting your colleagues.
- Qualifications: Experience in application support and a passion for problem-solving.
- Other info: Great opportunity to develop new skills in a dynamic workplace.
The predicted salary is between 30000 - 42000 £ per year.
Are you passionate about technology and enjoy helping people get the best out of the systems they use every day? We’re looking for a new Application Support Specialist to join our team for ten months and play a vital role in supporting and enhancing our core business applications.
The Application Support Team specialise in third-line support for a wide range of business systems. We focus on resolving complex issues, actively identifying enhancements to improve core systems and perform key administrative tasks ranging from User Management to Application Security.
In this role, you’ll provide day-to-day support for a range of critical systems, ensuring they run smoothly and efficiently. You’ll work closely with colleagues across the organisation to resolve technical issues, assist with system configuration, and help drive improvements that make a real difference to our teams and the customers we support.
We’re particularly keen to hear from candidates with experience supporting systems such as Capita Open Housing, Capita OpenAccounts, Total Mobile, and Office 365. Expertise gained in a similar role—especially within housing or finance environments—will be a strong advantage.
What we’re really looking for is someone who enjoys solving problems, thrives in a collaborative environment, and is always looking for ways to improve processes and support colleagues. If you have a strong customer focus, excellent communication skills, and a willingness to learn, you’ll fit right in.
This is a fantastic opportunity to build on your experience, develop new skills, and contribute to a forward-thinking organisation that values innovation, teamwork, and making a positive impact.
You’ll be working from one of our three offices; Eastleigh (SO50 6AD), Bracknell (RG12 1RF) or Yeovil (BA22 8WN) three days per week to connect and collaborate with colleagues and the other two days can be worked from at a place of your choosing whether that’s at another of our offices, a cafe or at home.
If this sounds like the role for you, we’d love to hear from you!
Application Support Specialist in Eastleigh employer: Abri
Contact Detail:
Abri Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Application Support Specialist in Eastleigh
✨Tip Number 1
Network like a pro! Reach out to current or former employees on LinkedIn and ask about their experiences. This can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 2
Prepare for the interview by practising common questions related to application support. Think about how you’d tackle specific issues with systems like Capita Open Housing or Office 365. We want to see your problem-solving skills in action!
✨Tip Number 3
Show off your passion for technology! During interviews, share examples of how you've improved processes or resolved complex issues in previous roles. This will highlight your proactive approach and customer focus.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team!
We think you need these skills to ace Application Support Specialist in Eastleigh
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with systems like Capita Open Housing and Office 365. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your relevant experience!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Tell us why you’re passionate about technology and how you enjoy helping others. Share specific examples of how you've solved problems in the past – we love a good story!
Show Off Your Communication Skills: Since this role involves working closely with colleagues, make sure your application reflects your excellent communication skills. Use clear and concise language, and don’t forget to proofread for any typos or errors!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!
How to prepare for a job interview at Abri
✨Know Your Systems
Familiarise yourself with the specific systems mentioned in the job description, like Capita Open Housing and Office 365. Being able to discuss your experience with these tools will show that you’re not just a tech enthusiast but someone who can hit the ground running.
✨Showcase Problem-Solving Skills
Prepare examples of complex issues you've resolved in previous roles. Use the STAR method (Situation, Task, Action, Result) to structure your answers, demonstrating how you approach challenges and contribute to team success.
✨Emphasise Collaboration
Since this role involves working closely with colleagues, be ready to discuss how you’ve successfully collaborated in past projects. Highlight your communication skills and how you’ve helped improve processes through teamwork.
✨Ask Insightful Questions
Prepare thoughtful questions about the team dynamics, ongoing projects, or future enhancements for the systems you'll support. This shows your genuine interest in the role and helps you assess if the company culture aligns with your values.
