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- Tasks: Guide customers through the exciting journey of shared ownership sales.
- Company: Join Abri, a company dedicated to outstanding customer experiences.
- Benefits: Enjoy a supportive work environment with opportunities for growth and development.
- Why this job: Make a real difference in people's lives by ensuring smooth home transitions.
- Qualifications: Detail-oriented with a passion for customer service and teamwork.
- Other info: Fast-paced role with a focus on continuous improvement and innovation.
The predicted salary is between 28800 - 48000 £ per year.
Moving into a new home should be an exciting time for customers and a key part of that is making sure the conveyancing process is as smooth as possible where they receive a customer experience second to none. That's where you come in.
We're looking for a Resales Executive to oversee the customer journey from the start of a shared ownership sale all the way to Completion, talking to customers, liaising with a range of internal and external stakeholders including solicitors, all with the goal of providing an outstanding customer experience.
We're all about continuous improvement here at Abri so when you're not ensuring legal compliance across the process, you'll be tasked with looking at data and key lessons learnt so we can continue to make the process even better for stakeholders and, most importantly, customers.
If you thrive in a fast-paced environment, have a keen eye for detail and are as passionate about the customer experience as we are, we'd love to hear from you!
Resales Executive in Bracknell employer: Abri
Contact Detail:
Abri Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Resales Executive in Bracknell
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and understanding their values. When you know what they stand for, you can tailor your answers to show how you fit into their culture and can enhance the customer experience.
✨Tip Number 3
Practice your communication skills! As a Resales Executive, you'll be liaising with various stakeholders. Role-play common scenarios with friends or family to boost your confidence and ensure you can handle any situation that comes your way.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search and genuinely interested in joining our team.
We think you need these skills to ace Resales Executive in Bracknell
Some tips for your application 🫡
Show Your Passion for Customer Experience: When writing your application, let us know why you're passionate about providing an outstanding customer experience. Share any relevant experiences that highlight your commitment to making the process smooth and enjoyable for customers.
Be Detail-Oriented: Since the role involves liaising with various stakeholders and ensuring legal compliance, make sure your application is free from errors. Pay attention to the details in your CV and cover letter, as this reflects your ability to manage important information accurately.
Highlight Your Communication Skills: As a Resales Executive, you'll be talking to customers and working with solicitors. Use your application to showcase your communication skills. Provide examples of how you've effectively communicated in previous roles or situations.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Abri!
How to prepare for a job interview at Abri
✨Know the Customer Journey
Familiarise yourself with the entire customer journey in the resales process. Understand how each step impacts the customer experience and be ready to discuss how you can enhance it. This shows your commitment to providing an outstanding service.
✨Showcase Your Communication Skills
As a Resales Executive, you'll be liaising with various stakeholders. Prepare examples of how you've effectively communicated with customers and colleagues in the past. Highlight your ability to simplify complex information for better understanding.
✨Emphasise Attention to Detail
In this role, attention to detail is crucial. Be prepared to discuss specific instances where your keen eye for detail has made a difference in your previous roles. This could be anything from ensuring compliance to spotting potential issues before they escalate.
✨Demonstrate a Continuous Improvement Mindset
Abri values continuous improvement, so come ready to share ideas on how processes can be enhanced. Think about data you've analysed in the past and how those insights led to better outcomes. This will show that you're proactive and aligned with their goals.
