At a Glance
- Tasks: Support customers in rent arrears and help set up repayment plans.
- Company: Join Abri, a forward-thinking housing organisation.
- Benefits: 12-month contract with training opportunities and career growth.
- Other info: Dynamic team environment with potential for future roles.
- Why this job: Kickstart your housing career while making a positive impact.
- Qualifications: Strong communication skills and a passion for helping others.
The predicted salary is between 25000 - 30000 € per year.
Abri is seeking an Income Recovery Assistant for a 12-month fixed term contract based in Eastleigh or Yeovil. In this role, you will contact customers in rent arrears, understand their circumstances, and assist them in setting up repayment plans.
The position includes administrative tasks to support the team and opportunities for growth through a Housing Professional of the Future training programme. This is your entry into a housing career.
Rent Arrears Support Specialist in Eastleigh employer: Abri View All Jobs
Abri is an excellent employer that prioritises employee development and offers a supportive work culture, particularly for those starting their careers in housing. With opportunities for growth through the Housing Professional of the Future training programme, employees can enhance their skills while making a meaningful impact in the community. Located in Eastleigh or Yeovil, Abri provides a collaborative environment where team members are encouraged to thrive and contribute to positive outcomes for customers in need.
StudySmarter Expert Advice🤫
We think this is how you could land Rent Arrears Support Specialist in Eastleigh
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, especially those who work at Abri. A friendly chat can open doors and give you insights that might just land you that interview.
✨Tip Number 2
Prepare for the interview by researching common questions for roles like Income Recovery Assistant. We recommend practising your answers with a friend or in front of the mirror to boost your confidence.
✨Tip Number 3
Show off your skills! When you get the chance to speak about your experience, highlight any relevant admin tasks you've handled before. This will show you're ready to support the team effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Rent Arrears Support Specialist in Eastleigh
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience, especially in customer service or financial roles. We want to see how your skills align with the Income Recovery Assistant position, so don’t be shy about showcasing your strengths!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about helping customers in rent arrears and how you can contribute to our team. Keep it personal and engaging – we love a good story!
Showcase Your Communication Skills:As a Rent Arrears Support Specialist, communication is key. In your application, highlight any experience you have in dealing with sensitive situations or negotiating repayment plans. We want to know you can connect with customers effectively!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way to ensure your application gets into the right hands quickly. Plus, you’ll find all the details you need about the role there!
How to prepare for a job interview at Abri View All Jobs
✨Know Your Stuff
Familiarise yourself with the role of an Income Recovery Assistant. Understand what rent arrears are, the common challenges customers face, and how repayment plans work. This knowledge will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Empathy
Since you'll be dealing with customers in difficult situations, it's crucial to demonstrate empathy during your interview. Think about how you would approach someone struggling with rent arrears and be ready to share examples of how you've supported others in challenging circumstances.
✨Highlight Your Admin Skills
This role involves administrative tasks, so be prepared to discuss your organisational skills. Bring up any relevant experience you have with managing paperwork, using databases, or handling customer information. Showing that you can keep things organised will make you a strong candidate.
✨Ask About Growth Opportunities
Abri offers a Housing Professional of the Future training programme, so don’t hesitate to ask about it during your interview. This shows that you're not just looking for a job, but are also interested in developing your career in housing. It demonstrates ambition and a desire to grow within the company.
