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- Tasks: Support compliance programmes and manage data while providing excellent customer service.
- Company: Join Abri, a leading housing provider dedicated to community safety and improvement.
- Benefits: 28 days holiday, generous pension, flexible working, and personal development opportunities.
- Other info: Work from Bracknell office at least three days a week with flexible options.
- Why this job: Make a difference in community safety while developing your administrative skills.
- Qualifications: Strong admin skills and spreadsheet proficiency; self-motivated and solution-focused.
The predicted salary is between 30000 - 40000 £ per year.
We're looking for a new Customer Safety Administrator to join our Customer Safety team. The role involves supporting the delivery of compliance and remedial programmes, working closely with External Contract Managers and contractors to ensure the smooth delivery of compliance programmes. Additional duties include raising jobs, assisting with access issues, managing invoice payments, and keeping our data up to date. The role requires strong administrative experience and a passion for spreadsheets.
Responsibilities
- Support the delivery of compliance and remedial programmes.
- Work closely with External Contract Managers and contractors to ensure smooth delivery.
- Raise jobs, assist with access issues, manage invoice payments, and keep data up to date.
- Provide excellent customer service to internal and external customers with prompt responses to emails.
- Communicate effectively and maintain a solution‑focused attitude.
Qualifications
- Strong administrative experience and proficiency in spreadsheets.
- Self‑motivated, enthusiastic, and solution‑focused attitude.
- Willingness to work from the Bracknell office at least three days a week and flexible work from alternative locations.
About Our Company
Abri is a large housing provider that owns and manages more than 58,000 homes and community assets, serving around 113,000 customers across the South of England. We believe everyone has the right to a good quality, safe, warm and sustainable home and are investing £689m over the next ten years to improve building safety and energy efficiency.
Benefits
- 28 days holiday plus the opportunity to buy and sell holiday.
- Generous pension scheme with up to 10% contributions.
- Money off at high street and online retailers.
- Life assurance of 5× your annual salary.
- Generous parental and family leave.
- Health and wellbeing packages.
- Electric car scheme.
- Personal development opportunities.
- Colleague recognition scheme.
- Flexible working.
- Free eye tests.
- Cycle to Work scheme.
Customer Safety Adminstrator in Bracknell employer: Abri View All Jobs
Contact Detail:
Abri View All Jobs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Safety Adminstrator in Bracknell
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work at Abri or similar companies. A friendly chat can open doors and give you insider info on the role.
✨Tip Number 2
Prepare for the interview by practising common questions related to customer safety and compliance. We recommend using the STAR method to structure your answers – it helps you showcase your experience effectively!
✨Tip Number 3
Show off your spreadsheet skills! Bring examples of how you've used spreadsheets in past roles to improve processes or manage data. This will demonstrate your proficiency and passion for the tools needed in the job.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at Abri.
We think you need these skills to ace Customer Safety Adminstrator in Bracknell
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your strong administrative experience and proficiency in spreadsheets. We want to see how your skills align with the Customer Safety Administrator role, so don’t be shy about showcasing relevant experiences!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and the company. Let us know why you’re passionate about compliance and customer service, and how you can contribute to our team.
Showcase Your Communication Skills: Since effective communication is key in this role, make sure your application reflects your ability to communicate clearly and professionally. Whether it’s through your CV or cover letter, we want to see that solution-focused attitude in action!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and submit your documents!
How to prepare for a job interview at Abri View All Jobs
✨Know Your Compliance Basics
Before the interview, brush up on compliance and remedial programmes relevant to the role. Understanding the basics will help you speak confidently about how you can support these initiatives and show that you're genuinely interested in the position.
✨Show Off Your Spreadsheet Skills
Since the role requires a passion for spreadsheets, be prepared to discuss your experience with them. Bring examples of how you've used spreadsheets to manage data or streamline processes in previous roles. This will demonstrate your proficiency and enthusiasm for the task.
✨Prepare for Customer Service Scenarios
Think of examples where you've provided excellent customer service, especially in challenging situations. Be ready to explain how you maintained a solution-focused attitude and communicated effectively with both internal and external customers.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready about the team dynamics or the specific compliance programmes you'll be working on. This shows your interest in the role and helps you gauge if it's the right fit for you.