At a Glance
- Tasks: Assist Welfare Benefit Officers and maintain customer records for effective service delivery.
- Company: Join Abri Group, a supportive team dedicated to helping the community.
- Benefits: Gain valuable experience, develop your skills, and enjoy a friendly work environment.
- Why this job: Make a real difference in people's lives while building your career.
- Qualifications: Strong problem-solving, IT, and interpersonal skills are essential.
The predicted salary is between 25000 - 30000 € per year.
Abri Group is seeking a Tenancy Support Services Assistant to join their team in Yeovil, UK. This role supports Welfare Benefit Officers and Tenancy Support Officers, focusing on assisting with grant payments and maintaining customer records.
The ideal candidate will demonstrate problem-solving skills, great IT, and interpersonal skills to ensure effective service delivery and customer support throughout their tenancy.
Tenancy Support Admin & Records Assistant in Yeovil employer: Abri Group
Abri Group is an excellent employer that values its employees by fostering a supportive work culture in Yeovil, UK. With a strong emphasis on professional development and growth opportunities, team members are encouraged to enhance their skills while contributing to meaningful community support initiatives. The company also offers competitive benefits and a collaborative environment, making it an attractive place for those seeking rewarding employment in the social housing sector.
StudySmarter Expert Advice🤫
We think this is how you could land Tenancy Support Admin & Records Assistant in Yeovil
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Abri Group on LinkedIn. A friendly chat can give us insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by researching common questions for tenancy support roles. We can practice our answers together, focusing on how our problem-solving skills shine in real-life scenarios.
✨Tip Number 3
Show off those IT skills! Bring examples of how you've used tech to improve processes or customer service. We want to demonstrate that we’re not just good with records but can also innovate!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we can tailor our CV and cover letter to highlight our relevant experience for the Tenancy Support Admin role.
We think you need these skills to ace Tenancy Support Admin & Records Assistant in Yeovil
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your problem-solving skills and IT proficiency. We want to see how your experience aligns with the role of Tenancy Support Admin & Records Assistant, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about supporting customers and how you can contribute to effective service delivery. Keep it friendly and professional – we love a personal touch!
Show Off Your Interpersonal Skills:In your application, give examples of how you've successfully interacted with customers or colleagues in the past. We value great communication, so let us know how you’ve built relationships and resolved issues!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Abri Group
✨Know Your Role
Make sure you thoroughly understand the responsibilities of a Tenancy Support Services Assistant. Familiarise yourself with grant payments and customer record maintenance, as these are key aspects of the job. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Problem-Solving Skills
Prepare examples from your past experiences where you've successfully solved problems, especially in customer service or administrative roles. Abri Group values effective service delivery, so demonstrating your ability to handle challenges will set you apart.
✨Brush Up on IT Skills
Since great IT skills are essential for this position, make sure you're comfortable with common software used in administration. If you know specific tools or systems that Abri Group might use, mention them during the interview to show you're ready to hit the ground running.
✨Practice Your Interpersonal Skills
As you'll be working closely with Welfare Benefit Officers and Tenancy Support Officers, it's crucial to showcase your interpersonal skills. Practice active listening and clear communication, and be prepared to discuss how you build rapport with customers to ensure their needs are met.
