Technical Housing Skills Manager in Yeovil

Are you passionate about developing people and strengthening technical expertise across housing services? We’re looking for a Technical Housing Skills Manager to design, develop and deliver training programmes and other technical courses that build capability, drive performance, and support excellent customer outcomes.

In this role, you’ll be responsible for designing, delivering and evaluating high‑quality sector‑technical training and skills‑based learning across the organization. You’ll make sure colleagues have the knowledge and skills they need to succeed, working closely with operational leaders to identify skills gaps and create targeted learning solutions in key areas such as tenancy management, compliance, safeguarding, and housing legislation.

As a champion of continuous learning and professional development, you’ll help foster a culture where people are supported to grow, develop and achieve their full potential. You’ll ensure that all learning initiatives align with regulatory requirements, industry standards and best practice, evaluating their effectiveness through data, feedback and measurable outcomes. Using these insights, you’ll continuously refine and improve learning programmes to maximise their impact.

We’re looking for someone who combines strong technical housing knowledge with a genuine passion for developing others. Previous experience in a customer‑facing role within a Housing Association is essential, along with a sound understanding of housing legislation, regulatory requirements and industry best practice. You must have experience designing and delivering impactful learning and development programmes, excellent communication and stakeholder management skills, and the ability to build and maintain effective relationships with external sector organisations.

You’ll be confident translating complex technical information into accessible and practical learning experiences, comfortable building relationships and influencing stakeholders at all levels, and committed to helping people succeed in a collaborative, solution‑focused environment.

Our Values

• Be Customer Obsessed – Build skills that directly improve outcomes for our customers
• Own It – Take accountability for raising standards and driving excellence
• Be Curious – Seek new ways to innovate and improve learning experiences
• Work Together – Collaborate across teams to create meaningful impact
• Do the Right Thing – Ensure compliance, integrity, and professionalism in everything we deliver

We invite enthusiastic candidates to join us and help create a highly skilled, confident and future‑ready housing workforce. You will be based out of either our Eastleigh office (SO50 6AD), Bracknell office (RG12 1RF) or our Yeovil office (BA22 8WN) a minimum of three days per week to connect and collaborate with colleagues. The other two days can be worked from a place of your choosing, whether at another office, a café or at home. We review and interview suitable candidates as applications come in. If we receive enough applications we may close the advert early.