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- Tasks: Support the Mutual Exchange and Home Connections Teams with essential admin tasks.
- Company: Community-focused organisation dedicated to customer-centric housing services.
- Benefits: Gain valuable experience in a supportive environment with opportunities for growth.
- Why this job: Make a real difference in people's lives through excellent customer service.
- Qualifications: Strong admin skills and a passion for helping others.
- Other info: Join a friendly team in Yeovil and contribute to meaningful community projects.
The predicted salary is between 30000 - 42000 £ per year.
A community-focused organization seeks a Home Connections Mutual Exchange Administrator to provide essential administrative support to the Mutual Exchange and Home Connections Teams in Yeovil. This role involves managing tasks such as team inboxes, sign-up packs, and compliance documents, alongside promoting the Homeswapper and SwapTracker processes to ensure excellent customer service.
The ideal candidate will have a background in administration, superb organizational skills, and a genuine passion for delivering great outcomes for customers.
Mutual Exchange Admin | Customer-Centric Housing Services in Yeovil employer: Abri Group
Contact Detail:
Abri Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mutual Exchange Admin | Customer-Centric Housing Services in Yeovil
✨Tip Number 1
Network like a pro! Reach out to people in the housing services sector, especially those who work in mutual exchanges. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your skills! When you get an interview, be ready to discuss your organisational prowess and how you've tackled admin tasks in the past. Use specific examples that highlight your customer-centric approach.
✨Tip Number 3
Be proactive! If you see a role that fits, don’t wait for the perfect moment. Apply through our website and follow up with a quick email to express your enthusiasm. It shows initiative and keeps you on their radar.
✨Tip Number 4
Prepare for the unexpected! Research common interview questions for admin roles in housing services and practice your answers. Being well-prepared will help you feel confident and ready to impress.
We think you need these skills to ace Mutual Exchange Admin | Customer-Centric Housing Services in Yeovil
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let us see your genuine enthusiasm for delivering great outcomes for customers. Share examples of how you've gone above and beyond in previous roles to ensure customer satisfaction.
Highlight Your Organisational Skills: We love a well-organised candidate! Make sure to showcase your superb organisational skills in your application. Mention any tools or methods you use to keep tasks on track, especially in an administrative context.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to the Mutual Exchange Admin role. Use keywords from the job description to show that you understand what we’re looking for.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the process!
How to prepare for a job interview at Abri Group
✨Know Your Stuff
Before the interview, make sure you understand the role of a Mutual Exchange Administrator. Familiarise yourself with the Homeswapper and SwapTracker processes, as well as the specific tasks mentioned in the job description. This will show your genuine interest and help you answer questions confidently.
✨Showcase Your Organisational Skills
Since this role requires superb organisational skills, be ready to discuss how you've managed multiple tasks in previous jobs. Prepare examples that highlight your ability to handle team inboxes and compliance documents efficiently. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Customer Service is Key
This position is all about delivering great outcomes for customers. Think of specific instances where you've gone above and beyond for clients or customers. Be prepared to share these stories during the interview to demonstrate your customer-centric approach.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the challenges they face, or how success is measured in this role. This shows your enthusiasm and helps you gauge if the organisation is the right fit for you.
