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- Tasks: Provide admin support for mutual exchanges and enhance customer service.
- Company: Join a supportive team in Yeovil, Somerset, focused on collaboration.
- Benefits: Flexible working, training opportunities, and a chance to make a difference.
- Why this job: Be part of a dynamic team that values your input and creativity.
- Qualifications: Experience in administration and customer service is a plus.
- Other info: Enjoy a busy role with opportunities for personal growth.
The predicted salary is between 30000 - 42000 £ per year.
We’re looking for a Home Connections Mutual Exchange Administrator to join the Home Connections Team based in Yeovil, Somerset. You’ll need to be flexible, as the role involves supporting colleagues across our office locations and working closely with customers. Our team currently works from the office three days per week, giving us the chance to collaborate, share knowledge, and attend training and meetings.
As a Home Connections Mutual Exchange Administrator, you’ll provide efficient and timely administrative support to the Mutual Exchange and Home Connections Teams. You’ll play a key role in helping us complete mutual exchanges within agreed timescales, reduce voids, and deliver excellent customer service.
Day-to-day, you’ll manage a variety of tasks including:
- Monitoring team inboxes and work queues
- Preparing sign-up packs
- Chasing compliance documents
- Handling mail merges and mail outs
You’ll be involved with the HomeSwapper and SwapTracker processes—managing applications, approvals, property matching, and ensuring adverts meet standards. You’ll also produce positive communications about the mutual exchange process and actively promote Homeswapper and Swaptracker to customers.
It’s a busy and varied role, so you’ll need to be organised, proactive, and confident in managing multiple priorities. If you have experience in administration and customer service, are self-motivated, and passionate about delivering great outcomes for customers, this could be the perfect opportunity for you!
Home Connections Mutual Exchange Administrator in Yeovil employer: Abri Group
Contact Detail:
Abri Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Home Connections Mutual Exchange Administrator in Yeovil
✨Tip Number 1
Network like a pro! Reach out to current employees on LinkedIn or through mutual connections. Ask them about their experiences and any tips they might have for landing the role.
✨Tip Number 2
Prepare for the interview by practising common questions related to administration and customer service. Think about specific examples from your past that showcase your organisational skills and ability to manage multiple priorities.
✨Tip Number 3
Show your enthusiasm for the role! During interviews, express your passion for helping customers and your interest in the mutual exchange process. This will help you stand out as a candidate who truly cares.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Home Connections Team.
We think you need these skills to ace Home Connections Mutual Exchange Administrator in Yeovil
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your relevant experience in administration and customer service. We want to see how your skills align with the role of Home Connections Mutual Exchange Administrator!
Show Your Organisational Skills: Since this role involves managing multiple tasks, give us examples of how you've successfully juggled priorities in the past. We love to see candidates who can demonstrate their organisational prowess!
Be Proactive in Your Communication: In your application, showcase your ability to communicate effectively. Whether it’s about handling customer queries or preparing sign-up packs, let us know how you’ve excelled in keeping everyone informed and engaged.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Abri Group
✨Know the Role Inside Out
Make sure you thoroughly understand the responsibilities of a Home Connections Mutual Exchange Administrator. Familiarise yourself with tasks like managing team inboxes, preparing sign-up packs, and handling applications. This will help you demonstrate your knowledge and enthusiasm during the interview.
✨Showcase Your Organisational Skills
Since the role requires juggling multiple priorities, be ready to share examples of how you've successfully managed various tasks in previous jobs. Discuss specific tools or methods you use to stay organised, as this will highlight your proactive approach.
✨Emphasise Customer Service Experience
This position is all about delivering excellent customer service. Prepare to discuss your past experiences in customer-facing roles, focusing on how you resolved issues and ensured customer satisfaction. This will show that you’re passionate about helping others.
✨Prepare Questions for Them
Interviews are a two-way street! Think of insightful questions to ask about the team dynamics, training opportunities, or how success is measured in the role. This not only shows your interest but also helps you gauge if the company is the right fit for you.
