Tenancy Support Specialist: Prevent Evictions & Empower Homes
Tenancy Support Specialist: Prevent Evictions & Empower Homes

Tenancy Support Specialist: Prevent Evictions & Empower Homes

Full-Time 30000 - 40000 £ / year (est.) No home office possible
Abri Group

At a Glance

  • Tasks: Support tenants with advice on safeguarding, debt, benefits, and budgeting.
  • Company: Join Abri Group, a passionate housing organisation making a difference.
  • Benefits: Permanent role with opportunities for personal growth and community impact.
  • Other info: Work in a supportive team environment in London and Bracknell.
  • Why this job: Help prevent evictions and empower individuals to secure their homes.
  • Qualifications: Empathy, proactive customer care skills, and a driving license required.

The predicted salary is between 30000 - 40000 £ per year.

Abri Group is seeking an enthusiastic housing professional to join their Tenancy Support Services Team in London. The successful candidate will provide advice and support throughout the tenant lifecycle, addressing issues such as safeguarding, debt, benefits, and budgeting.

A driving license and the ability to work in and around Bracknell are essential. This permanent position is aimed at preventing eviction and ensuring support for new tenancies, requiring empathy and a proactive approach towards customer care.

Tenancy Support Specialist: Prevent Evictions & Empower Homes employer: Abri Group

Abri Group is an exceptional employer that prioritises the well-being of its employees while making a meaningful impact in the community. With a strong focus on professional development, a supportive work culture, and a commitment to preventing evictions, employees are empowered to make a difference in the lives of tenants. Located in London, the company offers unique opportunities for growth and collaboration within a passionate team dedicated to fostering secure and stable homes.
Abri Group

Contact Detail:

Abri Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Tenancy Support Specialist: Prevent Evictions & Empower Homes

✨Tip Number 1

Network like a pro! Reach out to current or former employees at Abri Group on LinkedIn. A friendly chat can give us insider info and maybe even a referral!

✨Tip Number 2

Prepare for the interview by brushing up on your knowledge about tenancy support. We should be ready to discuss real-life scenarios where we've helped others, showing our empathy and proactive approach.

✨Tip Number 3

Showcase our skills in budgeting and benefits advice during the interview. We can use examples from past experiences to demonstrate how we’ve tackled similar challenges.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed and shows we’re serious about joining the team at Abri Group.

We think you need these skills to ace Tenancy Support Specialist: Prevent Evictions & Empower Homes

Empathy
Customer Care
Advisory Skills
Safeguarding Knowledge
Debt Management
Benefits Advice
Budgeting Skills
Proactive Approach
Driving License
Knowledge of Tenancy Laws
Problem-Solving Skills
Communication Skills
Teamwork
Time Management

Some tips for your application 🫡

Show Your Passion for Housing: When writing your application, let your enthusiasm for housing shine through! We want to see how much you care about helping tenants and preventing evictions. Share any relevant experiences that highlight your commitment to customer care.

Tailor Your Application: Make sure to customise your application to fit the role of Tenancy Support Specialist. Use keywords from the job description, like 'safeguarding', 'debt', and 'budgeting', to show that you understand what we’re looking for and how you can contribute.

Highlight Your Empathy: Empathy is key in this role, so don’t forget to showcase your ability to connect with people. Share examples of how you've supported others in challenging situations, as this will demonstrate your proactive approach to customer care.

Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status!

How to prepare for a job interview at Abri Group

✨Know Your Stuff

Make sure you understand the key issues surrounding tenancy support, like safeguarding, debt management, and budgeting. Brush up on relevant laws and policies that affect tenants. This will show your enthusiasm and readiness to tackle the challenges of the role.

✨Show Your Empathy

Since this role requires a proactive approach towards customer care, be prepared to share examples of how you've supported individuals in difficult situations. Highlight your ability to listen and respond to their needs, as this will resonate well with the interviewers.

✨Demonstrate Your Problem-Solving Skills

Think of specific scenarios where you've successfully resolved issues for tenants or clients. Discuss your thought process and the steps you took to prevent eviction or support new tenancies. This will illustrate your capability to handle real-life challenges in the role.

✨Be Ready to Talk Logistics

Since a driving license and the ability to work around Bracknell are essential, be prepared to discuss your availability and how you plan to manage travel. Showing that you have a practical approach to the logistics of the job will give you an edge.

Tenancy Support Specialist: Prevent Evictions & Empower Homes
Abri Group

Land your dream job quicker with Premium

You’re marked as a top applicant with our partner companies
Individual CV and cover letter feedback including tailoring to specific job roles
Be among the first applications for new jobs with our AI application
1:1 support and career advice from our career coaches
Go Premium

Money-back if you don't land a job in 6-months

>