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For Companies At a Glance
- Tasks: Manage schedules for trades operatives to ensure efficient repair services.
- Company: Join Abri Group, a non-profit focused on creating safer homes.
- Benefits: Enjoy a full-time role with opportunities for growth and development.
- Why this job: Be part of a team that values first-time fixes and customer satisfaction.
- Qualifications: Attention to detail and strong organisational skills are a must.
- Other info: Apply early as we review applications on a rolling basis!
The predicted salary is between 24000 - 36000 £ per year.
Safer Homes Scheduling Operations Planner
Join us to apply for the Safer Homes Scheduling Operations Planner role at Abri Group.
Position Overview
We are seeking a Safer Homes Scheduling Operations Planner for a twelve-month contract based in Yeovil. The successful candidate will support our trades operatives in delivering timely and efficient repair services, emphasizing our \’first time fix\’ ethos.
Key Responsibilities
- Manage operatives\’ diaries to ensure optimal scheduling, reducing travel time, maximizing productivity, and enhancing customer service.
- Coordinate with contractors and suppliers for service and equipment delivery.
- Communicate with customers to inform them of service schedules.
Qualifications and Skills
Excellent attention to detail and organizational skills are essential for this role.
Additional Information
We review applications on a rolling basis and may close the vacancy early once enough suitable candidates are received. Apply today to avoid missing out!
Job Details
- Seniority level: Entry level
- Employment type: Full-time
- Job function: Management and Manufacturing
- Industry: Non-profit Organizations
Note: This job posting is active; it has not expired.
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Safer Homes Scheduling Operations Planner employer: Abri Group
Contact Detail:
Abri Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Safer Homes Scheduling Operations Planner
✨Tip Number 1
Familiarise yourself with scheduling software and tools commonly used in operations planning. Being able to demonstrate your proficiency in these systems during the interview can set you apart from other candidates.
✨Tip Number 2
Research Abri Group and their approach to customer service, especially their 'first time fix' ethos. Understanding their values will help you align your answers in interviews and show that you're a good fit for their team.
✨Tip Number 3
Prepare examples of how you've effectively managed schedules or coordinated teams in the past. Be ready to discuss specific situations where your organisational skills made a significant impact on productivity.
✨Tip Number 4
Network with current or former employees of Abri Group on platforms like LinkedIn. They can provide insights into the company culture and the role, which can be invaluable during your application process.
We think you need these skills to ace Safer Homes Scheduling Operations Planner
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and qualifications required for the Safer Homes Scheduling Operations Planner position. Tailor your application to highlight how your skills align with these requirements.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in scheduling, operations planning, or customer service. Use specific examples to demonstrate your attention to detail and organisational skills.
Craft a Compelling Cover Letter: Write a cover letter that not only introduces yourself but also explains why you are passionate about the role and how you can contribute to the 'first time fix' ethos of Abri Group. Make it personal and engaging.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Abri Group
✨Showcase Your Organisational Skills
As the role requires excellent attention to detail and organisational skills, be prepared to discuss specific examples from your past experiences where you successfully managed schedules or coordinated tasks. Highlight how your efforts led to improved efficiency.
✨Understand the 'First Time Fix' Ethos
Familiarise yourself with the concept of 'first time fix' and be ready to explain how you would apply this principle in scheduling operations. This shows that you understand the company's values and are committed to delivering high-quality service.
✨Prepare for Customer Communication Scenarios
Since the role involves communicating with customers about service schedules, think of potential scenarios you might encounter. Practice how you would handle inquiries or complaints, demonstrating your customer service skills and ability to remain calm under pressure.
✨Research the Company and Its Values
Take some time to learn about Abri Group and its mission in the non-profit sector. Being knowledgeable about the company will not only help you answer questions more effectively but also allow you to ask insightful questions, showing your genuine interest in the role.
