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- Tasks: Support customers with tenancy advice and help prevent evictions.
- Company: Join a dedicated Tenancy Support Services Team in London.
- Benefits: Permanent position with opportunities for personal growth and development.
- Other info: Work in a dynamic environment with a focus on community support.
- Why this job: Make a real difference in people's lives by providing essential support.
- Qualifications: Empathy, knowledge of housing issues, and a driving license required.
The predicted salary is between 30000 - 40000 £ per year.
We're excited to announce we're looking for an enthusiastic and self-motivated housing professional to join our fantastic Tenancy Support Services Team in London on a permanent basis. You'll play a vital role in supporting our customers by providing advice and support to enable our customers throughout the full life cycle of their tenancy.
With empathy and understanding you'll be able to demonstrate an in-depth knowledge of housing issues including safeguarding concerns, debt referral, benefits and budgeting. You'll also need to be able to help with energy advice, signposting and charity referrals. Our aim is always to prevent eviction and support new tenancies so we're looking for someone who's empathetic, supportive and pro-active.
As you'll support our customers in their homes, a driving license and own transportation will be needed as you'll be working in and around Bracknell. This position will also be based from our London office in Emily House.
Tenancy Sustainment Officer in London employer: Abri Group
Contact Detail:
Abri Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tenancy Sustainment Officer in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the housing sector and let them know you're on the lookout for a Tenancy Sustainment Officer role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by brushing up on your knowledge of housing issues. Make sure you can discuss safeguarding, debt referral, and budgeting confidently. We want you to shine and show how empathetic and supportive you can be!
✨Tip Number 3
Don’t forget to showcase your driving skills! Since you'll be working in and around Bracknell, make sure to mention your driving license and transportation during interviews. It’s a key part of the role, and we want to see that you’re ready to hit the road.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our fantastic Tenancy Support Services Team. Let’s get you on board!
We think you need these skills to ace Tenancy Sustainment Officer in London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see that you genuinely care about supporting customers and making a difference in their lives.
Tailor Your Experience: Make sure to highlight your relevant experience in housing support, safeguarding, and budgeting. We’re looking for someone who understands these issues, so connect your past roles to the responsibilities of the Tenancy Sustainment Officer.
Be Empathetic: Use your application to demonstrate your empathy and understanding. Share examples of how you've supported individuals in challenging situations, as this is key to our mission at StudySmarter.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Abri Group
✨Know Your Stuff
Make sure you brush up on your knowledge of housing issues, especially around safeguarding, debt referral, and benefits. Being able to discuss these topics confidently will show that you're the right fit for the Tenancy Sustainment Officer role.
✨Show Your Empathy
Prepare examples from your past experiences where you've demonstrated empathy and support. This role is all about helping customers, so being able to share how you've positively impacted someone's life will resonate well with the interviewers.
✨Be Proactive in Your Approach
Think of ways you can be proactive in supporting tenants. Whether it's through energy advice or charity referrals, come prepared with ideas that showcase your initiative and willingness to go the extra mile for customers.
✨Get Familiar with the Area
Since you'll be working in and around Bracknell, it’s a good idea to familiarise yourself with the area. Knowing local resources and services can give you an edge in the interview, showing that you're ready to hit the ground running.