Tenancy Support Specialist: Prevent Evictions & Empower Homes in London
Tenancy Support Specialist: Prevent Evictions & Empower Homes

Tenancy Support Specialist: Prevent Evictions & Empower Homes in London

London Full-Time 30000 - 40000 £ / year (est.) No home office possible
Abri Group

At a Glance

  • Tasks: Support tenants with advice on safeguarding, debt, benefits, and budgeting.
  • Company: Join Abri Group, a passionate housing organisation making a difference.
  • Benefits: Permanent role with opportunities for personal growth and community impact.
  • Other info: Work in a dynamic team environment in London and Bracknell.
  • Why this job: Help prevent evictions and empower families to secure their homes.
  • Qualifications: Empathy, proactive customer care skills, and a driving license required.

The predicted salary is between 30000 - 40000 £ per year.

Abri Group is seeking an enthusiastic housing professional to join their Tenancy Support Services Team in London. The successful candidate will provide advice and support throughout the tenant lifecycle, addressing issues such as safeguarding, debt, benefits, and budgeting.

A driving license and the ability to work in and around Bracknell are essential. This permanent position is aimed at preventing eviction and ensuring support for new tenancies, requiring empathy and a proactive approach towards customer care.

Tenancy Support Specialist: Prevent Evictions & Empower Homes in London employer: Abri Group

Abri Group is an excellent employer that prioritises the well-being and development of its staff, offering a supportive work culture where empathy and proactive customer care are at the forefront. Employees benefit from ongoing training and growth opportunities, all while making a meaningful impact in the community by preventing evictions and empowering homes in London. With a focus on collaboration and innovation, Abri Group fosters a rewarding environment for those passionate about housing support.
Abri Group

Contact Detail:

Abri Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Tenancy Support Specialist: Prevent Evictions & Empower Homes in London

✨Tip Number 1

Network like a pro! Reach out to people in the housing sector, especially those who work at Abri Group. A friendly chat can open doors and give you insider info about the role.

✨Tip Number 2

Show your passion for tenant support! When you get the chance to speak with hiring managers, share your experiences and how you’ve made a difference in people's lives. It’s all about that empathy!

✨Tip Number 3

Prepare for situational questions! Think of examples where you’ve tackled issues like safeguarding or budgeting. We want to see how you handle real-life scenarios, so be ready to shine!

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at Abri Group.

We think you need these skills to ace Tenancy Support Specialist: Prevent Evictions & Empower Homes in London

Empathy
Customer Care
Advisory Skills
Safeguarding Knowledge
Debt Management
Benefits Advice
Budgeting Skills
Proactive Approach
Driving License
Knowledge of Tenancy Laws
Problem-Solving Skills
Communication Skills
Teamwork
Time Management

Some tips for your application 🫡

Show Your Passion for Housing: When writing your application, let your enthusiasm for housing shine through! We want to see how much you care about helping tenants and preventing evictions. Share any relevant experiences that highlight your commitment to customer care.

Tailor Your Application: Make sure to customise your application to fit the role of Tenancy Support Specialist. Use keywords from the job description, like 'safeguarding', 'debt', and 'budgeting', to show that you understand what we’re looking for and how you can contribute.

Highlight Your Empathy: Empathy is key in this role, so don’t forget to showcase your ability to connect with people. Share examples of how you've supported others in challenging situations, as this will resonate with us and demonstrate your suitability for the position.

Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status.

How to prepare for a job interview at Abri Group

✨Know Your Stuff

Make sure you understand the key issues surrounding tenancy support, like safeguarding, debt management, and budgeting. Brush up on relevant laws and policies that affect tenants, as this will show your commitment and knowledge during the interview.

✨Show Your Empathy

Since the role requires a proactive approach towards customer care, be ready to share examples of how you've supported individuals in challenging situations. Highlight your ability to listen and respond to their needs with compassion.

✨Demonstrate Your Problem-Solving Skills

Prepare to discuss specific scenarios where you've successfully resolved conflicts or helped someone avoid eviction. This will illustrate your practical experience and ability to think on your feet, which is crucial for this role.

✨Be Ready to Talk Logistics

Since a driving license and the ability to work around Bracknell are essential, be prepared to discuss your availability and any previous experience working in similar environments. This shows you're ready to hit the ground running!

Tenancy Support Specialist: Prevent Evictions & Empower Homes in London
Abri Group
Location: London

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