At a Glance
- Tasks: Lead and empower housing management to enhance customer satisfaction and community safety.
- Company: Abri, a forward-thinking organisation with big ambitions for community impact.
- Benefits: Competitive salary, career development opportunities, and a chance to make a real difference.
- Other info: Join a dynamic team focused on continuous improvement and customer engagement.
- Why this job: Shape innovative solutions that truly matter to communities and improve lives.
- Qualifications: Strong leadership skills and experience in delivering high-quality services.
The predicted salary is between 50000 - 60000 € per year.
We’re proud to say we’ve got big ambitions here at Abri. We want to develop sector-leading approaches to customer experience, housing management and community investment through our regional operating model, allowing us to tailor local services around what customers in those communities have told us really matter to them.
Reporting to the Regional Managing Director for London and the South, you’ll lead, motivate and empower the housing management functions across the region to continue to drive customer satisfaction through bespoke and innovative solutions that address our customers’ needs and empower our communities. You will also be responsible for leading the community safety function across all regions.
To deliver in your role you will need to be able to influence other teams and departments, and matrix manage services across different locations. We're also making sure our customers' voice is always heard through a regional resident's panel, and you'll work closely with the Regional Managing Director to support this crucial work.
That’s what this role’s all about - delivering for our customers and enabling them to live their best lives. Exceptional leadership and stakeholder management skills and a proven track record of delivering services to the highest of standards will all be essential to succeed in this role as you’ll not only be tasked with driving customer satisfaction and regulatory compliance, but also embedding a culture of continuous improvement throughout our services.
Remember, we don’t want to do things how they’ve always been done, we want to make them even better!
Regional Assistant Director (South West) in Hampshire employer: Abri Group
At Abri, we are committed to fostering a dynamic and inclusive work environment that empowers our employees to thrive. As a Regional Assistant Director in the South West, you will benefit from our strong focus on professional development, collaborative culture, and innovative approaches to community engagement. Join us in making a meaningful impact in housing management while enjoying the support of a passionate team dedicated to enhancing customer experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Regional Assistant Director (South West) in Hampshire
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their approach to customer experience and community investment, so you can show how your skills align with their mission. We want to see you shine!
✨Tip Number 3
Practice your leadership stories! Be ready to share examples of how you've motivated teams and driven customer satisfaction in previous roles. This will help us see your potential to empower others in the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of our ambitious team at Abri.
We think you need these skills to ace Regional Assistant Director (South West) in Hampshire
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to reflect the specific skills and experiences that align with the Regional Assistant Director role. Highlight how your background can help us achieve our ambitious goals in customer experience and community investment.
Showcase Leadership Skills:We’re looking for exceptional leadership qualities, so don’t shy away from sharing examples of how you’ve motivated and empowered teams in the past. Use concrete examples to illustrate your ability to drive customer satisfaction and foster a culture of continuous improvement.
Emphasise Stakeholder Management:Since this role involves influencing various teams and departments, make sure to highlight your experience in stakeholder management. Share instances where you successfully collaborated across different locations or functions to deliver outstanding results.
Apply Through Our Website:We encourage you to apply directly through our careers page. It’s the best way for us to receive your application and ensures you have all the latest information about the role. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at Abri Group
✨Know Your Stuff
Make sure you thoroughly understand Abri's mission and values. Familiarise yourself with their approach to customer experience and community investment. This will help you demonstrate how your skills align with their goals during the interview.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams or projects in the past. Highlight your ability to motivate and empower others, as this is crucial for the Regional Assistant Director role. Be ready to discuss specific outcomes that resulted from your leadership.
✨Emphasise Stakeholder Management
Think about times when you've influenced other teams or departments. Be prepared to share stories that illustrate your stakeholder management skills, especially in a matrix-managed environment. This will show that you can navigate complex relationships effectively.
✨Focus on Continuous Improvement
Abri values innovation and improvement, so come armed with ideas on how to enhance customer satisfaction and service delivery. Discuss any initiatives you've implemented that led to positive changes, demonstrating your commitment to making things better.
