At a Glance
- Tasks: Lead and empower housing management to enhance customer satisfaction and community safety.
- Company: Abri, a forward-thinking organisation with big ambitions for community impact.
- Benefits: Competitive salary, career development opportunities, and a chance to make a real difference.
- Other info: Be part of a culture focused on continuous improvement and customer voice.
- Why this job: Join us to innovate and improve services that truly matter to our communities.
- Qualifications: Strong leadership skills and experience in delivering high-quality services.
The predicted salary is between 50000 - 60000 € per year.
We’re proud to say we’ve got big ambitions here at Abri. We want to develop sector-leading approaches to customer experience, housing management and community investment through our regional operating model, allowing us to tailor local services around what customers in those communities have told us really matter to them. That’s where you come in.
Reporting to the Regional Managing Director for London and the South, you’ll lead, motivate and empower the housing management functions across the region to continue to drive customer satisfaction through bespoke and innovative solutions that address our customers’ needs and empower our communities. You will also be responsible for leading the community safety function across all regions.
To deliver in your role you will need to be able to influence other teams and departments, and matrix manage services across different locations. We're also making sure our customers' voice is always heard through a regional resident's panel, and you'll work closely with the Regional Managing Director to support this crucial work. That’s what this role’s all about - delivering for our customers and enabling them to live their best lives.
Exceptional leadership and stakeholder management skills and a proven track record of delivering services to the highest of standards will all be essential to succeed in this role as you’ll not only be tasked with driving customer satisfaction and regulatory compliance, but also embedding a culture of continuous improvement throughout our services. Remember, we don’t want to do things how they’ve always been done, we want to make them even better!
Regional Assistant Director (South West) in Eastleigh employer: Abri Group
At Abri, we are committed to fostering a dynamic and inclusive work environment that empowers our employees to thrive. As a Regional Assistant Director in the South West, you will benefit from our strong focus on professional development, collaborative culture, and innovative approaches to housing management. Join us in making a meaningful impact in our communities while enjoying a supportive atmosphere that values your contributions and encourages continuous improvement.
StudySmarter Expert Advice🤫
We think this is how you could land Regional Assistant Director (South West) in Eastleigh
✨Tip Number 1
Network like a pro! Reach out to people in your industry, especially those who work at Abri or similar organisations. A friendly chat can open doors and give you insights that might just help you stand out.
✨Tip Number 2
Prepare for the interview by researching Abri’s values and recent projects. Show us you’re not just another candidate; demonstrate how your vision aligns with our ambition to enhance customer experience and community investment.
✨Tip Number 3
Practice your leadership stories! We want to hear about times you’ve motivated teams or improved services. Be ready to share specific examples that highlight your skills in stakeholder management and continuous improvement.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re genuinely interested in being part of our mission to make things better for our customers.
We think you need these skills to ace Regional Assistant Director (South West) in Eastleigh
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to reflect the specific skills and experiences that align with the Regional Assistant Director role. Highlight how your background can help us drive customer satisfaction and community empowerment.
Showcase Leadership Skills:We want to see your exceptional leadership abilities shine through in your written application. Share examples of how you've motivated teams and influenced stakeholders in previous roles, as this is key for us.
Emphasise Continuous Improvement:Since we’re all about making things better, include instances where you’ve implemented innovative solutions or improved processes. This will show us that you’re on board with our mission to enhance customer experience.
Apply Through Our Website:Don’t forget to submit your application through our careers page! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Abri Group
✨Know Your Stuff
Make sure you understand Abri's mission and values. Familiarise yourself with their approach to customer experience and community investment. This will help you demonstrate how your leadership style aligns with their goals during the interview.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams and influenced stakeholders in previous roles. Highlight specific instances where you've driven customer satisfaction or implemented innovative solutions, as these are key aspects of the role.
✨Emphasise Collaboration
Since the role involves matrix management across different locations, be ready to discuss how you've effectively collaborated with various teams. Share stories that illustrate your ability to work cross-functionally and ensure everyone's voice is heard.
✨Continuous Improvement Mindset
Abri is looking for someone who can embed a culture of continuous improvement. Be prepared to talk about how you've identified areas for enhancement in past roles and the steps you took to implement changes that benefited customers and the community.
