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- Tasks: Provide admin support and assist customers with payments and queries.
- Company: Join Abri Group, a supportive team in Eastleigh.
- Benefits: Comprehensive training and flexible part-time hours.
- Other info: Part-time role with 15 hours per week, perfect for students.
- Why this job: Gain valuable experience in customer service while working in a friendly environment.
- Qualifications: Face-to-face customer service experience and teamwork skills.
The predicted salary is between 12 - 15 £ per hour.
Abri Group is seeking an Operational Support Assistant to join their Eastleigh office. You will provide administrative support, assist customers with payments, and respond to queries via calls and emails.
The role requires face-to-face customer service experience, attention to detail, and the ability to work well in a team.
The position offers a comprehensive training program and operates on a part-time schedule of 15 hours per week, Thursday and Friday, from 08:30 to 17:00.
Customer-Focused Operations Support (Part-Time, 15h) in Eastleigh employer: Abri Group
Contact Detail:
Abri Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer-Focused Operations Support (Part-Time, 15h) in Eastleigh
✨Tip Number 1
Make sure you know the company inside out! Research Abri Group and understand their values, mission, and the services they offer. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about assisting customers, think of examples from your past experiences where you've successfully handled queries or resolved issues. We want to hear those stories when you get the chance to chat with us!
✨Tip Number 3
Don’t underestimate the power of networking! Reach out to current or former employees on LinkedIn to get insights about the company culture and the role. They might even give you tips on what to highlight during your interview!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and keen to join the team at Abri Group. Let’s get you started on this exciting journey!
We think you need these skills to ace Customer-Focused Operations Support (Part-Time, 15h) in Eastleigh
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and any relevant administrative skills. We want to see how you can bring value to our team, so don’t be shy about showcasing your strengths!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Operational Support Assistant role. Share specific examples of how you've handled customer queries or worked in a team.
Be Clear and Concise: When filling out your application, keep your language clear and to the point. We appreciate attention to detail, so make sure there are no typos or grammatical errors. It shows you care!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it’s super straightforward!
How to prepare for a job interview at Abri Group
✨Know the Company
Before your interview, take some time to research Abri Group. Understand their values, mission, and the services they provide. This will not only help you answer questions more effectively but also show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Since the role involves face-to-face customer service, prepare examples from your past experiences where you successfully handled customer queries or resolved issues. Be ready to discuss how you maintained a positive attitude and ensured customer satisfaction.
✨Demonstrate Attention to Detail
Attention to detail is crucial for this position. During the interview, highlight instances where your meticulous nature made a difference in your work. You could mention how you double-checked information or streamlined processes to avoid errors.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training programme or how the team collaborates on customer support tasks. This shows your enthusiasm for the role and helps you gauge if it’s the right fit for you.