Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Help customers with queries via phone, webchat, or email in a busy Contact Centre.
- Company: Join a growing team at Abri, dedicated to excellent customer service.
- Benefits: Comprehensive training, ongoing support, and a chance to make a real difference.
- Why this job: Be a customer champion and solve challenges while working in a supportive environment.
- Qualifications: No experience needed; just bring your empathy and problem-solving skills.
- Other info: Dynamic role with opportunities for personal growth and development.
The predicted salary is between 22000 - 26000 £ per year.
The team is growing and we’re looking for Customer Contact Advisors to join our Bracknell team. No customer contact experience? No problem! We’ll provide you with all the training and ongoing support you’ll need to make sure you’re equipped to deal with the customer queries you’ll handle.
Whether you’re speaking to customers over the phone, through webchat or by email in our busy Contact Centre, you’ll be personable, empathetic and knowledgeable. Some queries might be trickier than others, but by taking full ownership of the problem and getting to the heart of the issue, you’ll be able to find a solution and do the right thing for our customers.
Interview Details
Interview will take place on 22 April 2026 from 17:00 - 20:00 at our Bracknell office (RG12 1RF).
Key Attributes
- Be a true customer champion, going the extra mile each and every time
- Love a challenge and smashing targets
- Be a problem solver, look for creative solutions to challenges
- Are a team player and love working alongside colleagues throughout the business to deliver a first class service to our customers
- Look for ways we can continuously improve our processes and make them even better for our colleagues and customers
- Are a whizz at computers and can get up to speed on a variety of computer systems in no time
- Are resilient and can keep a cool head under pressure, turning tricky situations into positive ones
In this role, you’ll be on the front line of our customers’ experience and you’ll play a pivotal role in helping Abri go from strength to strength by making sure our customers are at the heart of everything we do. If this sounds like what you’re looking for and you want the opportunity to make a difference to our customer’s lives, we want to hear from you!
We’ll review and interview suitable candidates as they apply. If we receive enough applications, we’ll close the advert early so be sure to apply today so you don’t miss out!
Customer Contact Advisors x5 employer: Abri Group
Contact Detail:
Abri Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Contact Advisors x5
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Abri. Understand their values and what they stand for. This will help you connect with the interviewers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Role-play common customer scenarios with a friend or family member. This will help you feel more confident when handling tricky queries during the interview and demonstrate your problem-solving skills.
✨Tip Number 3
Show off your personality! Being personable and empathetic is key for this role. During the interview, let your natural charm shine through. Share personal stories that highlight your customer service skills and how you’ve gone the extra mile.
✨Tip Number 4
Apply through our website! We want to see your application as soon as possible. Remember, if we get enough applications, we might close the advert early. So don’t wait around – hit that apply button today!
We think you need these skills to ace Customer Contact Advisors x5
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to be personable and relatable. Remember, we’re looking for Customer Contact Advisors who can connect with our customers.
Highlight Problem-Solving Skills: Make sure to mention any experiences where you’ve tackled challenges or solved problems creatively. We love a good problem solver, so share examples that showcase your ability to think on your feet and find solutions!
Tailor Your Application: Take a moment to tailor your application to the role. Use keywords from the job description and show us how your skills align with what we’re looking for. This will help us see why you’d be a great fit for our team!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be all set!
How to prepare for a job interview at Abri Group
✨Know Your Customer Service Basics
Even if you don’t have direct experience, brush up on the fundamentals of customer service. Understand what makes a great customer interaction and be ready to discuss how you would handle different scenarios. This shows your enthusiasm and willingness to learn!
✨Showcase Your Problem-Solving Skills
Prepare examples from your past experiences where you’ve successfully solved problems or handled challenging situations. Even if these are from non-customer service roles, demonstrating your ability to think creatively and take ownership will impress the interviewers.
✨Emphasise Teamwork
Since this role involves working closely with colleagues, be ready to talk about your experiences in team settings. Share specific instances where you collaborated effectively to achieve a common goal, highlighting your ability to be a team player.
✨Stay Calm Under Pressure
Think of a time when you faced a stressful situation and how you managed it. In your interview, convey your resilience and ability to maintain composure. This is crucial for a role that deals with customer queries, especially when things get tricky!