At a Glance
- Tasks: Manage 'no access' cases and coordinate appointments for essential safety checks.
- Company: Join a dedicated team focused on keeping customers safe in their homes.
- Benefits: Fixed-term role for up to 18 months with a chance to make a real difference.
- Other info: Role involves navigating sensitive situations with empathy.
- Why this job: Play a vital role in ensuring home safety through essential checks and improvements.
- Qualifications: Experience with data, CRM, and scheduling tools is essential.
The predicted salary is between 28000 - 28000 £ per year.
We’re excited to be looking for a Safer Homes Access Coordinator to join us on a fixed‑term basis for up to 18 months, covering a secondment. This is a rewarding opportunity to play a vital role in helping us keep our customers safe in their homes.
In this role you will work closely with colleagues across the business to make sure we can access customers’ homes to carry out essential safety checks and improvements – from gas and electrical, to renewables and damp & mould works.
You’ll take the lead on managing “no access” cases, coordinating appointments, supporting legal processes where needed, and keeping our systems and records accurate and up to date. This is a role where you’ll really make a difference.
You’ll be confident working with data and systems (including CRM and scheduling tools) and comfortable navigating sensitive situations with empathy and care. Working collaboratively with a wide range of stakeholders, you’ll bring a proactive, solution‑focused approach and help deliver a service that’s always supportive, respectful, and customer‑first.
Safer Homes Access Coordinator in Bracknell employer: Abri Group
This organisation prioritises customer safety and well-being, offering a fixed-term position in a supportive environment. The team collaborates closely to ensure effective service delivery across various safety checks.
