At a Glance
- Tasks: Analyse customer feedback and operational data to drive improvements.
- Company: Abri Group, a forward-thinking company focused on customer satisfaction.
- Benefits: Flexible working, collaborative environment, and opportunities for personal growth.
- Other info: Hybrid role with in-person collaboration in Bracknell, Eastleigh, or Yeovil.
- Why this job: Make a real difference by turning insights into actionable improvements for customers.
- Qualifications: Curiosity, analytical skills, and a passion for customer experience.
The predicted salary is between 30000 - 40000 £ per year.
Abri Group is seeking a curious and analytical Root Cause Analyst who is passionate about understanding what matters to customers and turning insight into action across our services. You’ll use customer feedback, complaints and operational data to identify patterns, map journeys with LEAN methods, and develop practical recommendations that drive lasting improvements.
This hybrid role offers flexible working with in-person collaboration at Bracknell, Eastleigh or Yeovil.
Remote Root Cause Analyst — Drive Customer Improvements in Bracknell employer: Abri Group
Abri Group is an excellent employer for Gas Engineers, offering a supportive work culture that prioritises safety and customer satisfaction. Located in Bracknell, employees benefit from a competitive salary, a company vehicle, uniform, 28 days of holiday, and a generous pension scheme, alongside opportunities for professional growth within a dynamic team environment.
