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- Tasks: Provide admin support, assist customers with payments, and handle queries in a dynamic environment.
- Company: Join a vibrant team at Abri, committed to making a difference.
- Benefits: Comprehensive training, supportive team, and a chance to grow professionally.
- Why this job: Perfect for those who love helping others and solving problems every day.
- Qualifications: Passion for customer service, attention to detail, and teamwork skills.
- Other info: Office-based role with Monday to Friday hours, apply early to secure your spot!
The predicted salary is between 24000 - 36000 £ per year.
We are delighted to be recruiting for a new Operational Support Assistant to join our vibrant Operational Support Team where you will be based in our Bracknell office. No day is ever the same and our Contact Centre is no different. We will provide you with full training and ongoing support to ensure you are equipped to deal with the wide variety of customer queries our teams handle, allowing you to keep growing professionally.
You will be based in our Head Office in Bracknell, in a varied team which provides support across the business. Your day-to-day responsibilities will include:
- Administration support to the business
- Supporting customers with payments and setting up direct debits
- Helping customers in our reception
- Taking calls and responding to emails
We are looking for someone with a passion for helping customers and solving their problems. Experience of face-to-face customer service, an eye for detail, and excellent teamwork is essential.
If you are successful, a comprehensive training programme will be provided on our systems, processes, and values to enhance your existing skills and provide you with the tools and confidence to be successful within Abri. The hours for this post are 8:30am - 5:00pm Monday to Friday. The role will require office working.
If you are looking for an opportunity to join a team with big aspirations and a commitment to make a difference, we would love to hear from you. We will review and interview suitable candidates as they apply. If we receive enough applications, we will close the advert early, so be sure to apply today to avoid missing out!
Operational Support Assistants x3 in Bracknell employer: Abri Group
Contact Detail:
Abri Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operational Support Assistants x3 in Bracknell
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Abri and its values. This will help you connect with the team and show that you're genuinely interested in being part of their vibrant culture.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to customer service and teamwork. Think of examples from your past experiences that highlight your skills and passion for helping customers.
✨Tip Number 3
Dress the part! Even if the office vibe is casual, it's always better to be slightly overdressed than underdressed. It shows professionalism and respect for the opportunity.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Operational Support Assistants x3 in Bracknell
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for helping customers shine through. We want to see that you genuinely care about solving problems and making a difference in people's lives.
Tailor Your CV: Make sure your CV highlights relevant experience, especially in customer service. We’re looking for an eye for detail and teamwork skills, so don’t forget to mention any specific examples that showcase these qualities.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key skills and experiences are easy to spot. Remember, we want to get to know you quickly!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way to ensure it gets into our hands. Plus, applying early is key since we might close the advert if we receive enough applications.
How to prepare for a job interview at Abri Group
✨Know the Role Inside Out
Before your interview, make sure you understand the key responsibilities of an Operational Support Assistant. Familiarise yourself with tasks like customer support, administration, and handling payments. This will help you demonstrate your enthusiasm and readiness to tackle the role.
✨Showcase Your Customer Service Skills
Since this role is all about helping customers, be prepared to share specific examples from your past experiences. Think of times when you solved a problem or went above and beyond for a customer. This will highlight your passion for customer service and your ability to handle queries effectively.
✨Emphasise Teamwork
The job requires excellent teamwork, so come ready to discuss how you've collaborated with others in previous roles. Share stories that illustrate your ability to work well in a team environment, as this will show that you can contribute positively to the vibrant Operational Support Team.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training programme, team dynamics, or what a typical day looks like. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.