At a Glance
- Tasks: Coordinate access for essential safety checks and improvements in customers' homes.
- Company: Join a dedicated team focused on customer safety and support.
- Benefits: Fixed-term role with valuable experience and skills development.
- Other info: Collaborative environment with opportunities to work across various teams.
- Why this job: Make a real difference in people's lives while ensuring their safety at home.
- Qualifications: Strong data management skills and empathy in sensitive situations.
The predicted salary is between 24300 - 29700 £ per year.
We’re excited to be looking for a
Safer Homes Access Coordinator to join us on a fixed‑term basis for up to 18 months, covering a secondment.
This is a rewarding opportunity to play a vital role in helping us keep our customers safe in their homes.
In this role you will work closely with colleagues across the business to make sure we can access customers’ homes to carry out essential safety checks and improvements – from gas and electrical, to renewables and damp & mould works.
You’ll take the lead on managing “no access” cases, coordinating appointments, supporting legal processes where needed, and keeping our systems and records accurate and up to date.
This is a role where you’ll really make a difference.
You’ll be confident working with data and systems (including CRM and scheduling tools) and comfortable navigating sensitive situations with empathy and care.
Working collaboratively with a wide range of stakeholders, you’ll bring a proactive, solution‑focused approach and help deliver a service that’s always supportive, respectful, and customer‑first.
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Safer Homes Access Coordinator in Bracknell employer: Abri Group
Abri Group is an exceptional employer, offering a supportive work culture that prioritises employee wellbeing and professional growth. With a commitment to investing in both homes and communities, employees have the unique opportunity to make a tangible impact on the lives of over 113,000 customers while enjoying comprehensive benefits and a collaborative environment in the South of England.
