Financial Services Customer Adviser – Hybrid, 40 Days Holiday

Financial Services Customer Adviser – Hybrid, 40 Days Holiday

Full-Time 24500 - 24500 £ / year (est.) No working from home possible
abrdn

At a Glance

  • Tasks: Assist customers and advisers, resolve queries, and maintain accurate records.
  • Company: Join a dynamic financial services team in Edinburgh.
  • Benefits: Enjoy 40 days holiday, a competitive salary, and a generous pension scheme.
  • Other info: Hybrid working model with a supportive team environment.
  • Why this job: Make a difference in customer service while enjoying a great work-life balance.
  • Qualifications: Strong communication skills and a passion for helping others.

The predicted salary is between 24500 - 24500 £ per year.

Aberdeen in Edinburgh is hiring for a Client Servicing role within the Client Servicing Team. Work hours are Monday to Friday, 9:00am to 5:00pm, at 1 Broadway Park, South Gyle. Starting salary is £24,500 with a 16% pension and 40 days holiday, plus a discretionary bonus where applicable.

The role involves processing customer and adviser requests, meeting service levels, resolving queries, and maintaining records in line with regulatory requirements. Closing date is 20th August.

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Financial Services Customer Adviser – Hybrid, 40 Days Holiday employer: abrdn

Aberdeen is an exceptional employer, offering a supportive and inclusive work environment that prioritises employee well-being and professional growth. With generous benefits such as 40 days of annual leave, a substantial pension contribution, and a flexible working approach, employees are empowered to thrive both personally and professionally. The company fosters a culture of collaboration and diversity, ensuring that every voice is heard and valued, making it an ideal place for those seeking meaningful and rewarding employment in the field of resilience.

abrdn

Contact Details:

abrdn Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Financial Services Customer Adviser – Hybrid, 40 Days Holiday

Tap into Campus Networks

If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.

Get Certified

Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.

Connect on Professional Platforms

Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.

Apply Directly and Be Proactive

Don’t shy away from reaching out directly to firms like abrdn. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.

Some tips for your application 🫡

Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.

Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to abrdn.

Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.

Research and Reflect:Before hitting that 'apply' button on abrdn's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!

How to prepare for a job interview at abrdn

Brush Up on Financial Analysis Skills

Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with abrdn.

Prepare for Case Studies

Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.

Show Your Passion for Finance

Since this is a full-time position, employers at abrdn will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.

Network with Industry Professionals

Before your interview, reach out to current or former abrdn employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.