At a Glance
- Tasks: Join our team to enhance Digital Workplace technology and improve user experience.
- Company: Aberdeen is a leading Wealth & Investments group in the UK, focused on client satisfaction.
- Benefits: Enjoy 40 days' annual leave, a 16% pension contribution, private healthcare, and flexible working options.
- Other info: We are a Disability Confident employer, promoting an inclusive and supportive work environment.
- Why this job: Be part of a passionate team driving innovation and making a positive impact on clients' lives.
- Qualifications: Experience in IT systems, endpoint management, and proficiency in Microsoft technologies required.
The predicted salary is between 36000 - 60000 £ per year.
Job Description
At Aberdeen, our ambition is to be the UK’s leading Wealth & Investments group.
Strengthening talent and culture is one of our strategic priorities. We strive to make Aberdeen a great place to work so that we can attract and retain the industry’s best talent. Our people put our stakeholders at the heart of everything they do by helping us to make a positive difference to the lives of our clients, customers, colleagues, shareholders, and society. We are focused on growing our direct and advised wealth platforms and repositioning our specialist asset management business to meet client demand. We are committed to providing excellent client service, supported by leading technology and talent.
Aberdeen comprises three businesses: interactive investor (ii), Investments, and Adviser, each focusing on meeting and adapting to our clients’ evolving needs:
- interactive investor: the UK’s second-largest direct-to-consumer investment platform, enabling individuals in the UK to plan, save, and invest in ways that suit them.
- Our Adviser business: provides financial planning solutions and technology for UK financial advisers, creating value for their customers.
- Our investments business: a specialist asset manager focusing on market themes through public markets or alternative asset classes.
About the Department
The Digital Workplace Engineering team is a key part of the Digital Workplace Services. They work across the Group COO, business stakeholders, Centers of Excellence, and Product Owners to create and deliver the Digital Workplace technology roadmap, maintaining a modern, secure, and cost-efficient service. The team is passionate about enhancing colleague experience and delivering an evergreen service.
About the Role
The Digital Workplace Engineer will work within a cross-functional team, focusing on improving our Digital Workplace Technology, especially End User Compute. This hands-on role requires experience in design and administration of Intune, Entra, Windows Desktop, and core infrastructure services.
Key Responsibilities
- Implement and manage changes across Aberdeen’s EUC/Desktop estate.
- Ensure stability and security of the EUC environment through effective assurance and assessment of Windows desktop, Microsoft M365 tenant, and third-party software.
- Collaborate with operational teams to proactively improve services.
- Drive adoption of Microsoft services, reviewing usage and telemetry data.
- Enhance CIS and Secure Scores through core controls and activities.
- Focus on FinOps by creating visibility around EUS costs, identifying savings, and managing budgets with appropriate controls.
- Contribute to the EUC roadmap and backlog delivery.
- Respond to audits related to regulatory requirements and manage RCSA controls.
- Participate in resolving outages, troubleshooting, and capacity planning.
- Create and communicate knowledgebase articles, monitor technology trends, and seek continuous improvement opportunities.
- Implement and mature controls for Windows OS and M365 evergreen changes, aligning with Aberdeen’s risk framework and regulatory requirements.
- Focus on desktop security, reducing attack surfaces, and implementing hardening techniques like CIS.
About the Candidate
The ideal candidate will have:
- Significant experience supporting or managing IT systems and platforms.
- Experience with digital employee experience tools, endpoint management, analytics, and automation.
- Ability to work with multiple stakeholders and manage priorities.
- Proficiency in an ITIL environment.
- Experience with continuous engineering and agile methodologies.
- Ability to leverage automation and AI/ML for improvement.
Technical Skills:
- Proven track record with EUC and Windows Desktop technologies, with recent certifications.
- Experience with Intune, SCCM, Entra ID, Active Directory, Group Policy.
- Experience deploying evergreen OS and M365 updates, Autopilot at scale.
- Knowledge of Microsoft Defender security tools.
- Experience with application provisioning via Intune, SCCM, Azure, and App Attach.
- Experience with Azure Virtual Desktop and Nerdio.
- Knowledge of zero trust security initiatives.
- Proficiency in PowerShell scripting.
- Experience with desktop virtualization.
We are proud to be a Disability Confident employer. If you have a disability and wish to apply under this scheme, please notify us in the candidate questionnaire. We offer a supportive environment with benefits including 40 days’ annual leave, a 16% pension contribution, private healthcare, and flexible benefits.
Our Business
Our goal is to enable clients to be better investors. Our business is structured around three growth vectors focused on evolving client needs. Learn more about what we do.
An Inclusive Way of Working
We support flexible working arrangements to help colleagues balance work and life. Diversity and inclusion are core to our values.
#J-18808-LjbffrDigital Workplace Engineer (EUC) employer: abrdn
Aberdeen is an exceptional employer, dedicated to fostering a supportive and inclusive work environment that prioritises employee well-being and professional growth. With generous benefits such as 40 days' annual leave, a substantial pension contribution, and private healthcare, we empower our Digital Workplace Engineers to thrive while contributing to meaningful projects that enhance the colleague experience. Our commitment to flexible working arrangements and a culture of diversity ensures that every team member can achieve a fulfilling work-life balance in a dynamic and innovative setting.
StudySmarter Expert Advice🤫
We think this is how you could land Digital Workplace Engineer (EUC)
✨Join the IT Consultancy Buzz
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We think you need these skills to ace Digital Workplace Engineer (EUC)
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at abrdn.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at abrdn. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at abrdn
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
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IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
