ABR Talent is partnering with a PE-backed Regulatory Tech business to lead the scaled Customer Success function. You will mentor two CS Managers, own strategy, health and performance of a £4-5M ARR portfolio with ~1,000 customers, and drive executive conversations.
This role demands credibility to influence senior stakeholders, manage complex accounts, and align customer outcomes with revenue growth. You'll collaborate with Account Management, Marketing, and Data teams to optimize the scaled
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Lead, Scaled Customer Success — £4-5M ARR in Wolverhampton employer: ABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses
Join a dynamic and rapidly growing PE-backed Regulatory Technology business that is not only committed to reaching ambitious financial goals but also prioritises the development of its employees. With a strong focus on a data-driven Customer Success function, you will have access to cutting-edge technology and resources, fostering a culture of collaboration and continuous improvement. This role offers significant opportunities for professional growth, as you lead a team and engage directly with senior stakeholders, making a tangible impact on customer outcomes and the company's success.
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ABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses Recruitment Team
