A senior Customer Success professional is sought to lead a scaled CS function in a high-growth SaaS environment. You will oversee two Customer Success Managers and own the £4-5M ARR portfolio, driving adoption, retention and commercial outcomes through executive-level conversations.
Expect to influence strategy, coach a growing team and partner with Account Management to maximise value for nearly 1,000 customers. You’ll operate as the senior CS voice in key engagements and critical decisions.
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Head of Scaled Customer Success & Revenue Growth in Watford employer: ABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses
Join a dynamic and rapidly growing PE-backed Regulatory Technology business that is not only committed to reaching ambitious financial goals but also prioritises the development of its employees. With a strong focus on a data-driven Customer Success function, you will have access to cutting-edge technology and resources, fostering a culture of collaboration and continuous improvement. This role offers significant opportunities for professional growth, as you lead a team and engage directly with senior stakeholders, making a tangible impact on customer outcomes and the company's success.
Contact Details:
ABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses Recruitment Team
