ABR Talent is recruiting for a Senior Customer Success Leader to take the helm of a scaled CS function within a fast-growing SaaS business in the UK. You will define how a modern CS organisation operates and lead two Customer Success Managers while remaining highly visible in executive conversations.
You'll drive adoption, manage a £4-5M ARR portfolio of almost 1,000 customers, and shape strategic, data-driven customer journeys.
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Strategic Head of Customer Success – Scale & Revenue employer: ABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses
Join a dynamic and rapidly growing PE-backed Regulatory Technology business that is not only committed to reaching ambitious financial goals but also prioritises the development of its employees. With a strong focus on a data-driven Customer Success function, you will have access to cutting-edge technology and resources, fostering a culture of collaboration and continuous improvement. This role offers significant opportunities for professional growth, as you lead a team and engage directly with senior stakeholders, making a tangible impact on customer outcomes and the company's success.
Contact Details:
ABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses Recruitment Team
